A20245 Project HR2_Assessments_v1 1 - Carlos D

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A20245 PROJECT HR 2
BSBPMG534 Manage project human resources
A s sessm ents
 
Young Rabbit Pty Ltd (ABN 28 003 381 182) trading as Australian Pacific College RTO Code: 90396 | CRICOS Provider Code: 01331F | © 2022
BSB50820 DIPLOMA OF
PROJECT MANAGEMENT
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A20245 Project HR 2 | BSB50820 Diploma of Project Management | Assessments v1.1 
Young Rabbit Pty Ltd (ABN 28 003 381 182) trading as Australian Pacific College RTO Code: 90396 | CRICOS Provider Code: 01331F | © 2022
Contents
Introduction ����������������������������������������������������������������������������������������������������������������������������� 3
Assessment 1 ��������������������������������������������������������������������������������������������������������������������������� 4
Assessment 2 ��������������������������������������������������������������������������������������������������������������������������� 8
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A20245 Project HR 2 | BSB50820 Diploma of Project Management | Assessments v1.1 
Young Rabbit Pty Ltd (ABN 28 003 381 182) trading as Australian Pacific College RTO Code: 90396 | CRICOS Provider Code: 01331F | © 2022
Introduction
This subject A20245 Project HR 2, in the BSB50820 Diploma of Project Management, 
comprises two Assessments� The following table summarises the information about each 
assessment�
Assessment 1 Assessment 2
Due Date Sunday in Week 5 Sunday in Week 8
Weighting 50% 50%
Grading Method Rubric Rubric
Submission Method Students are required to submit their assessments to myAPC�hub�
Feedback The results will be available within 7 days after the due date of the assessment�
APC is using Rubric for assessment marking� A rubric is a tool used to interpret and grade 
students’ work against a set of criteria�
Instructions
1� Assessments should be completed as per your trainer’s instructions� 
2� Assessments must be submitted by the due date to avoid a late submission penalty� 
3� Plagiarism is copying someone else’s work and submitting it as your own� You must 
write your answers in your own words and include a reference list� You are required to 
run the plagiarism report on your assessments prior to the submission, and ensure that 
the plagiarism score is below 30%� A mark of zero will be given for any assessment or 
part of an assessment that has been plagiarised� 
4� You may discuss your assessments with other students, but submitting identical answers 
to other students will result in a zero mark� Your answers must be yours alone� 
5� All the assessments must be submitted to myAPC�hub� 
6� You must attempt all questions in the assessment� 
7� You must get satisfactory results on both assessments to pass the subject� 
8� All assessments are to be completed in accordance with WHS regulatory requirements� 
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A20245 Project HR 2 | BSB50820 Diploma of Project Management | Assessments v1.1 
Young Rabbit Pty Ltd (ABN 28 003 381 182) trading as Australian Pacific College RTO Code: 90396 | CRICOS Provider Code: 01331F | © 2022
Assessment 1
Qualification BSB50820 Diploma of Project Management
Subject A20245 Project HR2
Assessment method Written Responses
Weighting 50%
Unit of Competency BSBPMG534 Manage project human resources
Case Study
You are the project manager for the development of an interactive dog toy� It is a 
remote control ball, approximately the size of a tennis ball� The ball works on the basis 
of the dog wearing a collar with a sensor attached to it� When the collar gets within 1 
metre of the ball, the ball moves direction� The ball can also be controlled by an app 
on the user’s phone� The ball will run for 2 hours of continuous use before it needs 
charging� 
Funding has just been approved, based on the proof of concept design� It is January 
and you have been given a 12 month timeline to develop the prototype, test it and 
then release the dog toy to the public�
You currently have a team of 8 people, including yourself, that have been working 
on the proof of concept for the toy� They include software and hardware developers 
and engineers and 1 marketing person� You now need to put together the work 
breakdown structure and work out what staffing resources you will need through the 
various stages of the project – hardware design of the ball and sensor, software design 
to interact and control the ball from the sensor as well as the mobile app, testing, 
product packaging, logistics and marketing�
Your current team members are a mix of hardware and software engineers and 
programmers� All answers to this assessment must be based on this case study�
Question 1:
Complete the basic Work Breakdown Structure below� Create two tasks for each of the 
stages of the project that is listed and then identify the resource requirements for each task�
1�1 Identify resource requirements for each project task
1�3 Allocate personnel to the project according to planned work outputs and project timeline
KE - tool and techniques to identify resource requirements including required project personnel 
levels and competencies
Example of the level of detail required is provided in red as a guide�
5
A20245 Project HR 2 | BSB50820 Diploma of Project Management | Assessments v1.1 
Young Rabbit Pty Ltd (ABN 28 003 381 182) trading as Australian Pacific College RTO Code: 90396 | CRICOS Provider Code: 01331F | © 2022
Task Start Date End Date Human Resource Existing/Recruit
Software Design
Hardware Design
Logistics
Marketing
Question 2:
Below are details of two existing team members� Review their skills and knowledge then 
explain which task you are going to assign to each of them to, from your list of tasks in 
question 1� You need to explain how this is the best use of their skills and knowledge to 
complete their task for the benefit of the project�
�
� �
�
� 
�
�
 
 
 
�
 
 
D e v e l o p 
s o f t w a r e f o r 
sensor
Develop app
10 January
20 January
15 March
20 April
Software 
engineer x 2
iOS app 
developer x 1
Android app 
developer x 1
Existing
Recruit
Hardware Developer
 Hardware engine creation
Jan 15th Mar 18th
Jan 18th Mar 25th
Designer X2
Engineer X2
Recruit
Recruit
Packaging
Delivering
25th May 10th July
11th July 20th September
Packager
Logistc coordinator
Existing
Recruit
Market analisys
Marketing campaign
Jan 3rd Mar 20th
15th Mar Oct 5th 
Marketing assistant x 2 Recruit
Marketing Director Existing
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adam – 2 years experience in hardware design and 3 years experience in iOS app 
development He has a double degree in hardware engineering and app design He has 
been working in the hardware design team for the proof of concept of the dog toy for the 
last 6 months
 
 
 
 
 
 
 
 
 
 
Sarah – has been working in the marketing and advertising industry for the last 10 years 
She has experience in marketing products, however no experience in marketing apps She 
has been involved in testing a broad range of the public to determine if there is a market 
for the dog toy concept
 
 
 
 
 
 
 
 
 
Adam has spent the previous six months working with the hardware design team, 
therefore I would ask him to continue working there.
In respect to Sarah, I would suggest she join the team doing market analysis.
Question 3:
Explain how you would use each of the following to support the performance of members 
in your project:
Performance management
Coaching
.
 
 
 
 
 
 
RecruitmentPerformance management: If the outcomes are positive, we will enable them to continue 
working in the same manner. I would utilize performance management tools to assess how 
well each team member is functioning. If the outcomes are poor, coaching and mentoring will be 
used to help the team members.
Coaching: We will utilize tools to track project progress, but if a team member is underperforming, 
we will have coaching sessions every three days. If, after three sessions, the team member 
still doesn't demonstrate improvement, we will start delivering warning warnings.
Recruitment: Recruiting will assist us in assembling the best team possible for this undertaking.
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A20245 Project HR 2 | BSB50820 Diploma of Project Management | Assessments v1.1 
Young Rabbit Pty Ltd (ABN 28 003 381 182) trading as Australian Pacific College RTO Code: 90396 | CRICOS Provider Code: 01331F | © 2022
Question 4:
Based on your Work Breakdown Structure in question 1, develop a RASCI chart for each of 
the tasks you have listed and note the role each person has for each task� Add additional 
columns for more staff if required�
2�1 Define and communicate clear project role descriptions to organisational personnel
A brief example is provided below� Replace with your own tasks and people�
Tasks Martin Porter - App developer
R Responsible
A Accountable
S Supportive
C Consulted
I Informed
Question 5
Select one stage of the project which will require you to provide training and development 
for project team members� You need to explain in sentences the following:
• 
• 
• 
• 
• �
• 
�
Question 6
Select one person from your project that has not been performing effectively thereby 
causing a negative impact on project deliverables� Explain the following:
• 
• 
�
• 
• 
�
Develop 
Android app R
Develop IOS app
 Hardware Developer
 Market Analysis
 Marketing campaign
Product delivering
 Product packaging
Mark Folger - Hardware 
developer
John Does - Logistics Frank Rubs - Marketing assistant
A
R A
I
I
I
R
R
I
I
I
I
I
I
I
R
R
R
I
C
I
I
C
I
I
I
I
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
How many people will need this training and development? 3
What is the gap in staff skills and knowledge that requires training and development? We 
have never offered or made a marketing campaign for a service or product as this one.
What type of training and development method will you use? I will see a Refresher type of training
 
 
 
 
 
Who will develop and deliver the training and development? We will hire a specialized worker
Explain one other method you considered and why you decided not to use it: Training 
for promotion since we will just add some skills to the current team members’ skills
Why did you select this method? Because in this case they already handle marketing it is 
just required that those team members are aware of the process changes
How did you measure the individual’s performance? By reviewing deliveries and 
results provided in every step.
 
 
 
 
 
 
 
 
 
 
Provide an example of one measure where there was a shortfall in the individual’s performance and write what 
their result was: Marketing analysis does not help us properly to understand how to reach success on the market
How you would use the performance agreement in this process? I would how the team member the 
expectations provided at the beginning of the process and tell him why he is not performing properly.
What action can you take to negate the shortfall in performance? Hold frank discussions with the team member and 
write out every necessity and procedure.
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A20245 Project HR 2 | BSB50820 Diploma of Project Management | Assessments v1.1 
Young Rabbit Pty Ltd (ABN 28 003 381 182) trading as Australian Pacific College RTO Code: 90396 | CRICOS Provider Code: 01331F | © 2022
Question 7
Explain what processes you will implement to support the individual to improve their 
performance in order to improve overall project effectiveness�
3�1 Implement processes for improving individual performance and overall project 
effectiveness
� 
– END –
Give a team member a brief rundown of the requirements and information needed to 
succeed before offering him suggestions on how to enhance his performance.
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A20245 Project HR 2 | BSB50820 Diploma of Project Management | Assessments v1.1 
Young Rabbit Pty Ltd (ABN 28 003 381 182) trading as Australian Pacific College RTO Code: 90396 | CRICOS Provider Code: 01331F | © 2022
Assessment 2
Qualification BSB50820 Diploma of Project Management
Subject A20245 Project HR2
Assessment method Written Responses
Weighting 50%
Unit of Competency BSBPMG534 Manage project human resources
Case Study
Continue using the case study from Assessment 1 to answer all of the questions in this 
assessment�
Question 1:
As a project manager you need to monitor the external and internal environment 
continually to identify any impacts on individual or team performance and morale� 
Complete the table below and provide 1 example of an external and an internal factor that 
could cause an impact�
3�2 Monitor and report, for remedial action, internal and external influences on individual 
and project team performance and morale
KE - strategies for managing project human resources and their application to different 
situations
External Environment Factor
(Name 1 external factor)
Internal Environment Factor
(Name 1 internal factor)
Will it impact specific 
individuals or the whole 
team?
Explain what the impact 
will be on those affected�
What strategies will you 
implement to improve 
performance and boost 
morale?
How will you monitor 
the effectiveness of your 
strategies?
 
 
 
 
 
 
 
 
 
 
 
 
Team members won't be able to 
function correctly if equipment or 
internal technological issues occur 
at the company.
Team members won't be able to 
work in the office during a 
pandemic and illness will spread 
more quickly.
 
 
 
 
Will have an action plan for team 
members working out of the office
Will have a plan B for technology 
and equipment.
 
 
 
 
Will do a weekly review or meeting 
to make sure team members have 
clear understanding of how to
proceed if there is a pandemic.
Will make sure we assess 
immediately if our team members 
can keep working with the 
implemented plan.
 They will not get sick Performance decreased
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A20245 Project HR 2 | BSB50820 Diploma of Project Management | Assessments v1.1 
Young Rabbit Pty Ltd (ABN 28 003 381 182) trading as Australian Pacific College RTO Code: 90396 | CRICOS Provider Code: 01331F | © 2022
Question 2:
Explain how you have implemented each of the following procedures and include an 
example of each within the context of your project:
• 
• 
• �
�
Question 3:
Your marketing lead has informed you that they have also been assigned to a second 
project in the company that has a similar timeline to your project� Explain what your 
approach will be for monitoring and resolving any resource conflict that arises between the 
two projects�
�
� 
Question 4:
Your testing lead is responsible for testing the hardware as well as the app� The hardware 
engineer has sent you an email asking the testing manager to organise testing next week� 
The iOS app developer has also sent an email requesting the testing manager to schedule 
testing of the iOS app for next week as well� There are insufficient resources to deliver both 
at the same time� Explain how you will resolve this resource conflict�
�
� 
Question 5:
�
�
�
�
�
�I would review the information of both developers, progress and remaining processes then would 
do at first the testing of the OS that has better advance.
Your project is one month away from completion It is now time to plan for disbanding 
the team according to the policies and procedures of the company You need to �n alise 
all the human resource activities related to the project Explain four key activities you will 
complete as part of this process
 
 
 
 
 
 
 
 
 
 
 
 
Question 6:
Explain three human resources issues that you experienced during the project and provide 
recommended improvements for future projects
 
 
Prior to beginning any residual chores, I will ensure that it is clear who will accomplish them and 
how.
Together with it, we must:
Record learnings
total contacts
Transfer all products.
Lacking all the necessary technical abilities: We will need to determine whether these are skills that 
can be learned or improved before we can decide whether to maintain our current employees or hire 
additional ones.
Change management: In order to ensure that we do not alter the project's result, we must ensure 
that we have a defined team that will continue to do its assigned responsibilities.
Retention: It can be difficult to maintain all of the necessary human resources, therefore we must 
make sure that, if we can't keep those team members, we can find others with the same talents.
– END –
We still have another month, therefore I would like to ask the marketing manager to help me 
create a better timeline or deadline for his task that he can meet.
Interpersonal communication: Slack will be the team's internal communication platform, 
allowing us to create groups and allow team members to tag other team members to 
ensure that information is transparent and easily accessible.
Counseling: We will employ counseling to ensure that all of our teams are successful and 
that they all agree on conflict resolution procedures. We will be very specific when we 
request conflict resolution to ensure that all of our team members will reach an 
understanding.
	Introduction
	Assessment 1
	Assessment 2