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1
Marketing
Situation Analysis
Boat: the Indian startup scripts a revolutionizing growth strategy
Mariann Pacheco, ID Student A00085785
MKT600
Assessment 1
Dr Tanvir Ahmed
 26 of March 2023
Executive summary
The goal of this marketing approach is to help Boat, an Indian startup in the audio business, increase its market position. Despite tremendous development in the Indian wearables and TWS markets, Boat confronts stiff competition from established global competitors as well as local firms. Boat must create a clear grasp of its target market, separate itself from the competition, and capitalize on its strengths in product design, innovation, and affordability to reach its aim.
Boat will concentrate on three major measures to strengthen its market position:
Product diversification: To meet the changing demands and desires of Indian customers, Boat will expand its product offering beyond audio goods.
Brand building: Through focused marketing efforts and sponsorships of sports and music events, Boat will establish a strong brand image and brand awareness.
Distribution and retail: To boost reach and availability, Boat will strengthen its distribution channels through collaborations with e-commerce platforms and physical stores.
Boat will devote resources for market studies, product creation, and marketing campaigns in order to put these ideas into action. The marketing plan will be examined and analyzed on a regular basis to determine its efficacy and make any required changes.
Table of Contents
Lead Page 
…………………………………………………………………………………………………………. 1
Executive Summary
…………………………………………………………………………………………………………. 2
Table of contents
…………………………………………………………………………………………………………. 3
Introduction
…………………………………………………………………………………………………………. 4
Current Marketing Situation
…………………………………………………………………………………………………………. 5
Segmentation, Targeting, and Positioning
…………………………………………………………………………………………………………. 6
Threats and opportunities analysis
………………………………………………………………………………………………………. 10
Objectives and issues
………………………………………………………………………………………………………. 12
Marketing Strategy
………………………………………………………………………………………………………. 13
Action programs
………………………………………………………………………………………………………. 14
Budget
………………………………………………………………………………………………………. 15
Controls
………………………………………………………………………………………………………. 16
References
………………………………………………………………………………………………………. 17
Introduction
Boat, an Indian audio company, has made considerable inroads into the Indian market with its low-cost and creative audio devices. However, as the industry becomes increasingly competitive, Boat will need to develop a marketing strategy to improve its standing in the marketplace and sustain its growth.
The goal of this marketing plan is to create a complete strategy for Boat that would allow it to separate itself from rivals while also catering to Indian consumers' evolving wants and tastes. The marketing strategy will concentrate on three major areas: diversification of products, brand development, and distribution and retail.
To begin, Boat will need to broaden its product line in order to give customers with a larger choice of alternatives and capitalize on rising audio industry trends. Second, Boat will need to develop a strong brand image and awareness in order to distinguish itself from rivals and establish itself as a market leader. Finally, Boat will need to strengthen its distribution methods to guarantee that its products are accessible and timely to consumers.
This marketing strategy will help Boat enhance its market position and achieve sustainable development in the competitive Indian audio sector. Boat may separate itself from rivals and fulfill the changing demands of Indian consumers by concentrating on product diversity, brand creation, distribution, and retail.
Current marketing situation
Value Propositions.
Quality equipment at moderate Prices: Boat offers high-quality audio equipment at moderate prices, making them accessible to a wider range of customers. This value proposition is especially tempting to price-conscious Indian consumers seeking good value for money. To ensure value exchange, organizations and customers must interact to generate and provide mutual value. Baumann et al., 2017.
 Boat's goods stand out from the crowd because to their creative and eye-catching designs. The corporation recognizes the value of aesthetics in the Indian market and has made design a priority in its product development strategy. 
Diverse Product Line: Boat provides a diverse selection of audio devices to meet a variety of demands and tastes. Boat provides something for everyone, whether you're searching for earbuds, headphones, speakers, or other accessories.
Strategic relationships: To broaden its reach and enhance sales, Boat has created strategic relationships with key e-commerce platforms like as Amazon, Flipkart, and Paytm. In order to advertise its products and raise brand recognition, the corporation also works with celebrities and influencers.
Core brand value
The basic values of the Boat brand. The following are important to the company: 
1. Quality: Boat has focused on creating quality items that complement millennial lives and provide comfort while using the products. 
 2. Affordability: Boat has identified the demands of its target market, millennials, and has provided them with high-quality items at a reasonable price that may offer them with a memorable experience. 
3. Customer Satisfaction: Boat has implemented several initiatives to make purchasing its products easier and more enjoyable for customers, such as developing a website for its e-commerce store, which allows consumers direct contact with the company, which helps strengthen customers' purchasing decisions, encourage repeat purchases, and build customer loyalty. 
4. Innovation: Boat has prioritized the development of novel goods that fulfill the demands of its target market. Boat has introduced sweat-proof headphones and dust-resistant waterproof items, improvements tailored to Indian circumstances that have given the brand an advantage. 
5. Fashionable Lifestyle Accessories: Boat has effectively targeted the millennial population by providing fashionable lifestyle accessories that complement their professional job as well as their workouts, hikes, runs, trails, and other interests. In addition, the brand has partnered with well-known designers and IPL cricket teams to offer limited-edition goods (Boat lifestyle, 2021).
Micro Environment.
	The marketing micro-environment, according to Lappeman, "comprises various factors that a marketer has some influence over (to varying degrees)" (Lappeman et al.,n.d.).Boat is a consumer electronics startup based in India. The firm began as a cable maker and marketer before expanding its offering to include portable items. By 2021, the firm would be involved in 11 product categories, such as smartwatches, Bluetooth speakers, and sports headphones. Boat was successful because he understood the needs of millennials. The firm's co-founders started the business with their own money, and the company has evolved to become a top brand in the Indian market. In turn, the firm focuses on co-creation, obtaining client input through online forums and increasing user engagement in the development of new goods. In India, the organization has a big consumer base that is motivated mostly by necessity rather than interest. Customers in India are price and value-sensitive, frequently anticipating discounts or purchasing cheaper equivalents from China. The firm has experienced difficulties due to a lack of suitable local supply chains, a scarcity of raw materials, and a scarcity of component suppliers/distributors. The boat has attracted substantial funding from investors such as Innovate funding, Navi Technologies, Fireside Ventures, and Warburg Pincus, exhibiting investor confidence in the company's business strategy and development possibilities. 
	Suppliers
The absence of suitable local supply chainsrestricted raw materials, and limited component suppliers/distributors provide hurdles to India's electronics and hardware manufacturing environment. The boat must acquire components from China and other nations before being assembled in India. This means that raw materials and component sources in India are restricted, and the organization must rely on imports to get the essential components. However, it is obvious that the corporation must rely on overseas vendors to get the components needed for its goods. 
Competitors 
In India wearables industry is fiercely competitive, with big global and local competitors such as Apple, Samsung, and Xiaomi commanding a sizable market share in 2020 and 2021. (Gawas 2021) These prominent players will also compete with Boat. as well as other growing firms in the wearables market. Wearables, for example, are a high-growth sector with minimal barriers to entry, providing a challenge for start-ups like Boat. Furthermore, the wearables market may be aimed toward lifestyle users rather than business or technological customers, which may result in increased competition for Boat. On the other hand, Boat has been able to distinguish itself from the competition by its dependability, convenience of purchase, and low cost, which stimulates repeat consumers to buy from the firm.
Macro Environment
In the words of Liming Zhang, "The macro Environment is the sum of all kinds of social forces that influence the state's and society's marketing activities" (Zhang, n.d.).
Demographics 
Boat's major target demographic is younger consumers, particularly millennials. These age groups are more likely to be interested in audio items and have more discretionary cash to spend on high-end technology. 
Gender: Boat's client base is evenly balanced between male and female customers. The firm sells items that appeal to both genders, such as headphones and earbuds with diverse tastes and aesthetics. 
Boat is mostly focused on the Indian market, having a considerable presence in metropolitan regions. The firm offers its items online through major e-commerce platforms to clients all throughout India.
Boat's target audience is likely to be technologically adept and interested in music and audio products. They could be interested in health and well-being as well.
Technological
The wearables industry is growing due to technical considerations, notably in India. Advances in wearable technology research have aided in boosting demand in the wearables market, resulting in the launch of novel product categories such as smart glasses, smart apparel, smart shoes, activity monitors physics, and a plethora of other items in this sector. The emphasis has been on delivering gadgets with appealing looks in order to attract users and make it easier for them to maintain an improved lifestyle. Technological convergence has the potential to be a game changer for portable gadgets. Technological convergence is the combination of many technologies on a single device, including sophisticated gadgets such as VR, AR, mixed reality, low-cost wearables, and monitoring devices. The transition to 5G and beyond will provide difficulties for manufacturers, operators, and users.
Boat product review
BoAt Matrix are true wireless earphones produced by boAt Lifestyle, an Indian consumer electronics firm. The earphones come with a charging case that extends battery life and allows for easy transportation. The BoAt Matrix has Bluetooth 5.0 for smooth connectivity, in-ear recognition to automatically pause and play music when the earbuds are withdrawn or inserted, and touch controls for functionality like answering calls, changing songs, and accessing voice assistants. The earphones are IPX5 certified for water and perspiration resistance and offer a sleek and ergonomic design for a comfortable fit. BoAt Matrix also has noise-canceling technology to give a clean and immersive audio environment. Boat Matrix, a new high-range smartwatch, was just introduced in India. The smartwatch is the brand's first to include an always-on high-resolution AMOLED display. In terms of specs and functionality, the wearable comprises a SpO2 blood oxygen sensor, sleep tracker, cardiovascular monitor, and step counter. The watch features a square-shaped face and a slender design that gives it a quality appearance. The gadget is sweat, splash, and dust resistant to 3 ATMs. The wristwatch also comes with companion software that makes operating it and tracking your fitness activities simple. The Boat Matrix wristwatch is available in India for Rs 3,999. The wearable can be bought on Amazon India and on Boat's own website. It is available in three colors: Twilight Grey, Pitch Black, and Ocean Blue. The hitch here is that the smartwatch's retail price is Rs 9999, which is Rs 6000 higher than the sale price. This might be an indication that the wearable's price will be raised in the near future.
Threats and opportunities analysis
SWOT
Situational analysis comprises identifying critical aspects in order to design marketing strategy. Marketers must understand market opportunities, prospective threats, business strengths and weaknesses that may effect performance (Elliott, G. 2017).
	STRENGTHS
	WEAKNESSES
	OPPORTUNITIES
	THREATS
	- Boat has grown rapidly, becoming a market leader in the earwear and TWS segments in India. 
- The company places a strong emphasis on product development, cost-effectiveness, performance, and customer satisfaction.
- Boat has a great online presence and uses digital marketing to reach a larger audience. The company's product line has expanded beyond earwear.
	- Boat may have hurdles in the long run in order to sustain its rapid expansion and ensure that the spike in demand for its goods necessitates huge investments in research in order to stay up with new technical breakthroughs in the wearables market. 
- The extremely competitive and congested portable device industry, which includes big global and local companies such as Apple, Samsung, and Xiaomu. 
- External environmental obstacles such as a lack of infrastructure, a lack of skilled personnel, and a scarcity of trained personnel.
	- The wearable market will expand in India and overseas as a result of increased tech knowledge, fitness, and greater internet access.
- Boat can enter lucrative specialized areas in India, such as medical care, schooling, and hospitality. 
- With PLI, India is fostering domestic electronics production, and the industry is flourishing.
- By FY2025, the market for electronics will be worth $160 billion, or 2.3 times its current size.
-Boat will have a tremendous chance for expansion in India's appliance and consumer electronics business by 2025, which is expected to be the fifth biggest in the world.
	- Potential rivals, both existing and rising, in the earwear and TWS sectors might constitute a growing threat to Boat. - The intricacies and data security issues of smart wearables may provide obstacles for market expansion. 
- If Boat decides to extend beyond lifestyle items, it may find difficulties in appealing to other consumers.
Objectives and issues
Objectives
· To create and implement a development and research program that keeps up with new technological advances in the wearables sector.
· Creating a competitive edge through product differentiation and creativity.
· To enhance the company's infrastructural and human resource capabilities in order to satisfy rising demand and support future growth ambitions.
· To overcome hurdles in the smart wearables industry expansion by improving data security methods.
· Diversifying the product line in order to attract a larger client base and appeal to more customers.
Issues
· Limited resources: The organization may experience difficulties getting the resources needed to accomplish its goals, particularly in the field of research and development.
· Intense competition: Because the firm works in a highly competitive and crowded market, its potential to grow market sharemay be limited.
· Lack of trained staff: A shortage of experienced individuals may jeopardize the company's expansion goals.
· Concerns about data security: In order to enter the smart wearables industry, the firm may need to handle data security issues.
· Overreliance on lifestyle items: The company's reliance on lifestyle products may hinder its ability to appeal to different consumers and broaden its product line.
Marketing Strategy
Based on the company's vulnerabilities and threats, Boat must prioritize different efforts in order to preserve and strengthen its market position. To begin, despite the challenges and expenses, the firm should spend in research and development to stay up with new technical breakthroughs in the wearables sector. This will ensure that the firm can continue to develop and serve its consumers with high-quality products.
Second, Boat must distinguish itself from the competitors and carve itself a distinct market position by focusing on its brand image and marketing activities. The firm should spend in branding and marketing initiatives that showcase its distinct value propositions and strengths, such as affordability and lifestyle appeal.
Third, given the intricacies of smart wearables, Boat should address data security and privacy considerations in order to develop consumer trust and avoid any potential negative impact on its brand reputation.
Fourth, while maintaining its existing market position, the corporation should focus on increasing its product offers beyond lifestyle products. To guarantee that Boat appeals to a larger client base, extensive market study and product development will be required.
Finally, Boat must address the lack of infrastructure, skilled personnel, and trained personnel in the markets in which it operates by investing in employee training and development programs and collaborating with local partners to establish necessary infrastructure. Boat may strengthen its market position and continue its growth by focusing these tasks.
Action programs
Market research: Depending on the extent and complexity of the study, market research studies to understand customer requirements, tastes, and behavior may cost anywhere from $5,000 to $20,000 or more.
Advertising and marketing expenditures can range between a few thousand to many thousands of dollars even more, depending on the scope of the campaign.
Product development: Developing new goods or upgrading current ones can cost anything from a few thousand to a few hundred thousand dollars, depending on the degree of complexity of the product and the number of improvements.
Distribution: Extending distribution routes, establishing additional warehouses, and upgrading logistics may all cost tens of thousands, if not hundreds of thousands, of dollars.
Employee training: Offering training programs for staff members can help them improve their skills and productivity, however, it can also be expensive, depending on the scope and duration of the training.
Investing in new technology, such as software or hardware, may require tens of thousands, if not hundreds of thousands, of dollars.
Legal and regulatory compliance: Establishing that the firm meets various legal and regulatory standards can result in considerable legal expenses that range from a few thousand dollars through tens of thousands of dollars.
Budget
	Market Research
	$20000
	Advertising
	$10000
	Product development investment 
	$140000
	Distribution
	$80000
	Employee training improvement
	$12000
	Tech investments
	$220000
	Legal and regulatory investment
	$16000
	Total
	$498000
Controls
Focus on development and research: To keep up with the current developments in the wearables industry, Boat should engage in research and development. This will assist the organization in developing creative items that are appealing to consumers.
Build a strong brand image: Boat should prioritize developing a strong brand image through successful branding techniques such as campaigns on social media, influencer marketing, or public relations.
Boat could explore broadening its product categories beyond lifestyle products to appeal to a broader group of consumers. This can be accomplished through strategic alliances, acquisitions, or in-house product creation.
Improve customer service: Boat should focus customer service in order to increase client loyalty and retention. This may be accomplished by investing in customer service training, increasing response times to customer inquiries, and creating an easy-to-use return policy.
money carefully: Boat's marketing money should be allocated effectively, concentrating on techniques that are most likely to deliver a good return on investment. This may be accomplished by performing cost-benefit evaluations for each marketing campaign and selecting those with the greatest potential ROI.
Embrace digital marketing tactics such as social media marketing, search engine optimization, and email marketing: Boat should embrace digital marketing strategies like social media marketing, search engine optimization, and email marketing. These approaches can be both cost-effective and precise in their targeting.
Reference:
Armstrong, G, Adam, S, Denize, S, Volkov, M & Kotler, P. (2018). Principles of Marketing. 7th edn. Pearson Education. Australia.
Baumann, J., FitzHugh, L.K., & Wilson, H.N. (2017). The challenge of communicating reciprocal value promises: Buyer-seller value proposition disparity in professional services. Industrial Marketing Management, 64, 107-121
Boat Lifestyle. (2021a). Boat dominates India’s TWS market for the third consecutive quarter. Boat- lifestyle.com. 3 June, www.Boat-lifestyle.com/blogs/news/Boat-dominates-india-s-tws- market-for-the-third-consecutive-quarter
Elliott, G. (2017). Marketing, 4th edition. Melbourne: Wiley. https://ebookcentral-proquest-com.ezproxy.laureate.net.au/lib/think/detail.action?docID=5049568
Gawas, T. (2021). Boat: Revolutionizing the consumer electronics industry. thestrategystory.com. 30 January, https://thestrategystory.com/2021/01/30/Boat-revolutionizing-the-consumer- electronics-industry/
Lappeman J, Bramdaw S, Hewitt (2012) "The Marketer's Micro Environment",
https://openbooks.uct.ac.za/uct/catalog/download/29/43/1399?inline=1
Masih, P. (2022). Youth Power: Creative Challenges and Opportunities. Indian Journal of Health and Wellbeing, 13(1), 95.
MindTools. (2018). SWOT analysis: Discover new opportunities, manage and eliminate threats. https://www.mindtools.com/pages/article/newTMC_05.htm
Zhang L, 2018 "Research on the Marketing Strategy of Enterprises Based on the Change of Marketing Environment", Qujing Normal College. https://www.atlantis-press.com/article/25895201.pdf
Sharma, M. (2022, diciembre 17). Indian brands now dominate country’s wearables market. WION. https://www.wionews.com/technology/indian-brands-now-dominate-countrys-wearables-market-543863
India wearable market ships 100mn units in 2022, growing by 47% YoY, says IDC. (s/f). IDC: The premier global market intelligence company. Recuperado el 28 de abril de 2023, de https://www.idc.com/getdoc.jsp?containerId=prAP50249723
Sharma, M. (2022, diciembre 17). Indian brands now dominate country’s wearables market. WION. https://www.wionews.com/technology/indian-brands-now-dominate-countrys-wearables-market-543863
Venugopal, S. (2020). Boat’s marketing strategy: What Indian brands can learn from it. Campaign India. Retrieved from https://www.campaignindia.in/article/boats-marketing-strategy-what-indian-brands-can-learn-from-it/461680
Bhat, R. (2021). How Boat has disrupted the audio industry with its marketing strategy. Entrepreneur India. Retrieved from https://www.entrepreneur.com/article/380222

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