Vista previa del material en texto
The challenge in preparing this book was deciding what material to omit. That the organization, research, and presentation required more than three years to complete speaks to how that challenge was addressed. No material necessary for managers responsible for cleaning work was left out. Managing industrial cleaning processes and tech- nologies requires knowledge of engineering and chemistry, environmental science and regulations, industrial equipment, statistical process control, and analytical testing. No less important is knowledge of health hazards and workplace safety, human rela- tions and motivation, choosing cleaning equipment and chemistries, and dealing with suppliers. All are covered in this volume. Preface