How can you help a friend or family member with depression?

I- Encourage them to seek professional help.
II- Understand that depression is a real illness and not a personal weakness.
III- Listen to them and offer support.
IV- Suggest that they just snap out of it.
V- Be patient and understanding.
a) I, II and III are correct.
b) II, III and V are correct.
c) I, IV and V are correct.
d) II, IV and V are correct.
e) I, II, III, IV and V are correct.