BSBPMG430 Project Portfolio (2) - Carlos D

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Contents
Section 1: Project scoping and planning	1
Section 2: Project management plan	6
Section 3: Implementation activities	12
Section 4: Project finalisation	16
BSBPMG430 Undertake project work 1 | Page
Abbey College Australia
National Provider No. 91136| CRICOS Registration No. 02658G
Version V1.0 June 2022
	
	Section 1: Project scoping and planning
	Provide an overview of the organisation. Include their:
Mission
Goals
Objectives
Operational context
	Native Bush Spices Australia is headquartered in Coffs Harbour, New South Wales.
The company was founded in 2010 to meet the need for Australian native food items. The firm is organically certified.
The firm produces and sells a variety of organic, Australian natural foods, such as: Native herbs and spices
Teas made from indigenous plants
Native fruit preserves and jams
Now, the company sells its goods in a variety of local supermarkets and health food stores around Australia. The firm also has a simple website with four pages: home, about us, goods, and contact information.
Mission
Native Bush Spices Australia is dedicated to offering high-quality products to all of its customers.
Goals
Using the new website, Native Bush Spices Australia hopes to improve its future brand awareness and global expansion plan. The plan is to create a website that will allow our customers to purchase our products online.
Objective: 
Native Bush Spices Australia's goals are to increase sales, build brand recognition, develop a wider product variety, and expand into the international market.
Operational context: 
Native Bush Spices Australia will construct the company's website to ensure that existing clients have access to updates on any corporate goods and services and may offer timely feedback on the services to assist improve the company's business operations.
	Give the rationale for the project
	Native Bush Spices Australia must create a new website in order to achieve the company's overall business objectives for the next three years, which are to increase sales and create brand awareness, develop a broader product range, and expand into overseas markets, most likely Hong Kong, Japan, and Singapore.
Customers will be able to order things straight from the website thanks to the inclusion of a shopping cart. Customers should also be able to access recipes and basic information on the health advantages of bush spices, according to him.
	Business objectives
Relationship of project to the organisation's objectives
	For the following three years, the company's overarching business objectives are to improve sales and brand awareness, develop a bigger product variety, and expand into other markets, most likely Hong Kong, Japan, and Singapore.
	Define the project scope
	Using the new website, Native Bush Spices Australia hopes to improve its future brand awareness and global expansion plan. The plan is to create a website that will allow our customers to purchase our products online.
	Relationship to other projects 
Include dependencies
	New logo creation Website content creation Budget planning and resource requirements
	Stakeholders
Outline the project stakeholders and clearly define the project staff
	 CEO 
 Project manager 
 Project team members 
 Project accounts officer 
 Marketing manager 
 Marketing Coordinator 
 Customer representatives 
 Staff representatives 
 Website developer
CEO: The CEO is the leader of the company and is responsible for overseeing the entire project. They are responsible for setting the company's strategic goals and ensuring that the website project aligns with those goals. Their role in the website project includes making high-level decisions, providing support to the project manager, and ensuring that the project stays within budget and meets deadlines.
Project manager: The project manager is responsible for the day-to-day management of the website project. They are responsible for creating and managing the project plan, tracking progress, and ensuring that the project is completed on time and within budget. The project manager also serves as the primary point of contact between the project team and the CEO.
Project team members: The project team members are responsible for completing specific tasks assigned to them as part of the project plan. They work collaboratively with each other and report progress to the project manager.
Project accounts officer: The project accounts officer is responsible for managing the project budget and ensuring that all financial transactions related to the project are accurate and recorded correctly.
Marketing manager: The marketing manager is responsible for developing the overall marketing strategy for the company and ensuring that the website project aligns with that strategy. They are responsible for ensuring that the website is optimized for search engines, creating content, and managing social media channels.
Marketing Coordinator: The marketing coordinator is responsible for executing the marketing strategy set by the marketing manager. They work closely with the project team members to ensure that all marketing materials are up-to-date and that the website is optimized for search engines.
Customer representatives: Customer representatives are responsible for ensuring that the website is user-friendly and meets the needs of the company's customers. They provide feedback on the website's functionality and usability, which is used to make improvements to the website.
Staff representatives: Staff representatives are responsible for ensuring that the website meets the needs of the company's employees. They provide feedback on the website's functionality and usability, which is used to make improvements to the website.
Website developer: The website developer is responsible for creating the website and ensuring that it meets the project requirements. They work closely with the project manager and project team members to ensure that the website is delivered on time and within budget. They are responsible for ensuring that the website is mobile-friendly, secure, and easy to use.
	Resources
The additional resources that will be needed
	 Human resources 
 Physical resources 
 Technical resources
	Legislative and regulatory context including WHS considerations 
	 Competition and Consumer Act 2010 
 The Privacy Act 1988 
 Work Health and Safety Act 2011 
 Trade Marks Act 1995 
 Copyright Act 1968
	Risk assessment 
Make a list of potential risks
	New logo creation Website content creation Budget planning and resource requirements.
	Reporting 
Define the project’s reporting requirements
	 Project Scope 
 Project Management Plan 
 Web Design Brief 
 Project Status Report 
 Project Evaluation Report
	Project management tools and system to be used
Outline the project management system, tools or methods you will use to file documentation and share information for this project
	Work Breakdown Structure (WBS) is a project management technique that assists in visualizing the scope of work by breaking a project down into separate components that may be successfully scheduled.
	Seek clarification from your supervisor in relation to any queries and issues you have relating to the project and its parameters. 
Summarise your queries here before sending the communication.
Attach evidence of this in this section. E.g. emails, online chats.
	Project scoping. The purpose, goals, objectives, and operations of the organization, as well as how the project connects to them.
Explain the organization's project management rules and processes in brief.
 The project management plan, which includes the project manager's and project team member's duties and responsibilities. Explain the project manager's responsibilities and how approval processes will function with the team.
 Discuss potential timeline influences to ensure that the timescales are reasonable and feasible.
	 Attach:
	Evidence of communication with supervisorre project issues or parameters
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	Project management documents reviewed if not using the Simulation Pack.
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	Screenshots of online file organisation to date
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Dear project CEO,
Project planning and scoping Dear Sir/Madame, I'm writing to present and outline Project scoping and website development plans. Project scope and planning details include Project definition The purpose, goals, objectives, and activities of the organization, as well as how the project connects to them. Explain briefly the organization's project management rules and processes. The project management plan, including the project manager's and project team member's roles and duties. Explain the project manager's responsibilities and how approval processes will function with the team. Address issues that might alter the timelines to verify that the timeframes are consistent with the present marketing plan's old design website.
Best regards.
	
	Section 2: Project management plan
	Title
	Website Development for Native Bush Spices Australia
	Background
Provide a brief explanation of the background of the project.
	Given the present marketing plan's old design website, the Native Bush firm marketing team chose to modify the look of the website and logo to boost market attractiveness and sales. The previous website only has four pages, which are restricted to customers. They wish to add more features such as a shopping cart and checkout, a gallery, and more payment options including language options.
	Objectives
Benefits that the project intends to achieve
	Native Bush Spices Australia's goals are to increase sales, build brand recognition, develop a wider product variety, and expand the firm into new markets.
	How the success of the project will be measured 
Describe the measure(s) that will used to indicate that the project has been successfully completed
	The web development was completed on schedule and within the required quality, time, and budget parameters.
Native Bush Spices Australia's sales increased by 20% in the first year following the website's launch.
Risk management plan
Risk assessment legend
List the major risks identified from the business case, as well as consequences of the risk occurring. Use the risk assessment legend to establish severity and likelihood. Document risk treatment/control measures.
Include at least one WHS risk.
	Risk
	Likelihood
	Severity
	Treatment/control methods 
	Project over allowed budget
	Occasional
	Significant
	
Create a budget for unexpected costs.
	Scheduling mistakes
	Probable
	Considerable
	Maintain contact with the appropriate team and assist them in carrying out the project.
	Not accomplishing with WHS
	Occasional
	Significant
	Give WSH training to team members who have obligations under the Act and Regulation on how to comply with their duties.
	 Attach:
	Email to supervisor requesting approval to proceed
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	Email to team outlining plans and responsibilities
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	Screenshots of online file organisation to date
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Dear Sir/Madame,
After obtaining and assessing input from project stakeholders, the project scope and project management plan were modified and completed for the implementation phase. These two files have been added to your evaluation and approval. Please notify me of any more adjustments that are required, and please respond with your approval if you are satisfied with this.
This email includes the Project Scope and Project Management Plan.
If you have any questions, please contact me at my email address.
Dear CEO,
For the project your responsibilities are: 
Plan: Set overall business objectives for the next three years and ensure that the website project aligns with those objectives.
Responsibilities: Provide support and resources to the project manager, make high-level decisions, approve the project plan and budget, ensure that the project stays within budget and meets deadlines, and provide feedback to the project team.
If you have any questions, please contact me at my email address.
Other team members responsibilities: 
Project manager:
Plan: Create and manage the project plan, track progress, and ensure that the project is completed on time and within budget.
Responsibilities: Manage the project team, ensure that all project milestones are met, report progress to the CEO, identify and mitigate project risks, and ensure that project resources are allocated efficiently.
Project team members:
Plan: Complete specific tasks assigned to them as part of the project plan.
Responsibilities: Collaborate with other project team members, complete assigned tasks on time and within budget, communicate progress to the project manager, and identify and report project risks.
Project accounts officer:
Plan: Manage the project budget and ensure that all financial transactions related to the project are accurate and recorded correctly.
Responsibilities: Monitor project expenses and revenue, report financial status to the CEO and project manager, ensure that all project-related financial transactions are recorded accurately, and identify and report financial risks.
Marketing manager:
Plan: Develop the overall marketing strategy for the company and ensure that the website project aligns with that strategy.
Responsibilities: Work with the project team to ensure that the website is optimized for search engines, create and manage social media channels, create marketing content, and identify and report marketing risks.
Marketing Coordinator:
Plan: Execute the marketing strategy set by the marketing manager.
Responsibilities: Work with the project team to ensure that all marketing materials are up-to-date and aligned with the company's brand and messaging, coordinate with the customer representatives to ensure that the website is user-friendly, and identify and report marketing risks.
Customer representatives:
Plan: Ensure that the website is user-friendly and meets the needs of the company's customers.
Responsibilities: Test the website's functionality and usability, provide feedback to the project team, identify and report user experience risks, and collaborate with the marketing coordinator to ensure that the website meets the needs of the company's customers.
Staff representatives:
Plan: Ensure that the website meets the needs of the company's employees.
Responsibilities: Test the website's functionality and usability, provide feedback to the project team, identify and report user experience risks, and collaborate with the marketing coordinator to ensure that the website meets the needs of the company's employees.
Website developer:
Plan: Create the website and ensure that it meets the project requirements.
Responsibilities: Work with the project manager and project team members to ensure that the website is delivered on time and within budget, ensure that the website is mobile-friendly, secure, and easy to use, and identify and report technical risks.
	
	Section 3: Implementation activities
	Which implementation activities did you complete?
List these here and provide evidence of each one (minimum two)
	Website Design Brief e-mails to website designers requesting quotations and Project Status Report
Project Status Report
	Project name 
	Native Bush website development
	Project Manager
	Me
	Project Objective
	Identify the overall business objectives: Start by reviewing the company's overall business objectives for the next three years. These objectives should include increasing sales and creating brand awareness, developing a broader product range, and expanding into overseas markets.
Determine how the website can support the business objectives: Review how the website can support these business objectives. For example, the website can increase sales by allowing customers to purchase products online, and it can create brand awareness by providing information about the company and its products.
Develop SMART project objectives: SMART stands for Specific, Measurable, Achievable, Relevant, and Time-bound. Your projectobjectives should be specific, measurable, achievable, relevant, and time-bound.
	Project Progress Summary
Briefly describe the Project’s progress towards meeting its target outcome during this reporting period. Anecdotal information may be provided.
	The website development project is two weeks into its development, and the project status is as follows.
The website's content was created within the stipulated timeframe of one month following the implementation of the project plan and at the given cost.
PR Pulse, a public relations consultant firm, wrote the material for the fee indicated in the project budget.
Three quotations from website developers have been received.
The customer service representative abruptly departed the firm.
	Milestones
	Target date
	Actual date
	Impact
	Content development
	2/2/2023
	10/03/2023
	The project's content requirements are entirely met, accelerating project development.
	Web progress
	2/2/2023
	10/03/2023
	There will be delays in the project.
	Logo design
	2/2/2023
	10/03/2023
	The firm is presently reviewing the logo draft, which resulted in the logo makeover.
	Budget
Indicate total project funding, planned expenditure and actual expenditure.
		Total Project funding
	$26500
	Planned Expenditure for this reporting period
	$5000
	Actual Expenditure for this reporting period. 
	$8000
	Remaining budget for life of project
	$17000
	Comments
Include additional comments as required regarding overspend or surplus/underspend in this reporting period. 
	The project budget is $5,000, but the real costs surpass $8,000. The leftover money will be designated as a contingency budget in case more cash is required.
Risk management 
Include information on project risks to date. 
	Risk
	Predicted likelihood 
	Seriousness
	Actions to be taken
	Project over allowed budget
	Occasional
	Significant
	
Create a budget for unexpected costs.
	Scheduling mistakes
	Probable
	Considerable
	Maintain contact with the appropriate team and assist them in carrying out the project.
	Not accomplishing with WHS
	Occasional
	Significant
	Give WSH training to team members who have obligations under the Act and Regulation on how to comply with their duties.
	Recommendations 
Brief statement(s) for your supervisor to consider and/or endorse as applicable.
	Conscious and targeted risk identification and management
Accept any delays that may arise throughout the course of the project.
Determine critical areas for a project's risk analysis.
Regularize the project's procedure.
	 Attach:
	Evidence of implementation activities (if using the case study include design brief and emails to website designers for quotes)
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	Screenshots of online file organisation to date
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Background Details
Native Bush Spices Australia is situated in Coffs Harbour, NSW. A firm offers a variety of organic Australian native foods. The company is in charge of coordinating a project to create a new website. Native Bush Spices Australia wishes to enhance company sales and raise brand recognition by utilizing the new website as a platform.
Prospective Clientele
The company's target clients are individuals who appreciate gourmet cuisine. Most Australian consumers buying products are between the ages of 35 and 65, are health concerned, care about the environment, and have an annual income of $80,000 or more.
Business History will show how the firm began its path to become what it is now.
Products are the primary items that the website will publish and market.
Contact Information, such as a phone number, email address, or firm address, so that customers may contact the company
Customer testimonials, give some feedback from customers who have already reviewed the firm's goods Video material, video to advertise the company and its products
Each award that the firm has previously received should be included on the website.
Call to Action Examine the product list and select and purchase the product, as well as the delivery option.
Subscribe to the newsletter Online customer support chat
Find out more about food recipes.
Design Concepts
The design should be clean and 'organic' in appearance. We're leaning toward green as the dominating colour, along with neutrals like beige and grey. We'd want to showcase a variety of delicacies such as native herbs and spices, native herbal teas, and native fruit jams and preserves photos. A CD containing project images will be provided, however where gaps exist, stock imagery may need to be sought.
Design of a new corporate logo that is more beautiful and draws the attention of customers.
Search Engine Optimization (SEO) (SEO)
Natural food, gourmet food, natural spices, gourmet spices, bush spices, spices, native spices, and Australian bush spices are the important words and phrases.
Email:
Dear Designer,
I hope this email finds you well. I am writing to request a quotation for the development of the Native Bush Spices Australia website. We are looking to create a new website to achieve our business objectives of increasing sales and creating brand awareness, developing a broader product range, and expanding into overseas markets. We also want to include a shopping cart feature, as well as recipes and basic information on the health advantages of bush spices.
Please provide a detailed quotation that includes the cost of website development, estimated timeline, and any other relevant information. If you have any questions, please do not hesitate to ask.
Additionally, as the project manager, I would like to request a project status report on a weekly basis. This report should include updates on the project timeline, milestones achieved, risks identified, and any other relevant information.
Please let me know if you are able to provide a quotation and project status report, and if you require any additional information from me or the team.
Thank you for your time and consideration.
Best regards,
Project manager
	
	Section 4: Project finalisation 
	Reason for closing the project 
Outline why this project is over
	The project is now over because the website was constructed effectively and met all of the criteria. The website is now operational, with favorable feedback from the team on the site's appearance and content. The architects made it incredibly simple to use by adding a creative touch to the drawings and structure.
	Highlights and innovations
What were the main highlights and innovations of this project?
	Designs have been influenced by our flavors and items with innovative ideas.
Shopping truck features a drop down menu with an easy-to-use highlight on the website.
The new logo emphasizes the natural nature that the group promotes.
Web designers are specialists in mental state.
	Summary of recommendations
If using the case study, one of the recommendations should be for the supervisor to agree that the project can be deemed closed.
	Administration workers will be trained to manage the website and guarantee that the information on the website is routinely updated.
Unexpected elements should be prioritized in project risk regions.
Risk contingency plans must be established for risk management plans.
To perform more effective team development activities, the risk registry must be updated.
	Performance against objectives
Summarise the actual performance of the project against the planned performance.
	The project was delayed by four weeks because: the site designer did not provide the entire site within the timeframes specified in their statement.
Increased delays as a result of the resignation of the Customer Service Officer.
Modifications to the site's requirements by the Project Manager's information during the advancement stage.
Because of the previous logo creator's unhappiness, the design of the logo took longer.
As a result, a logo fashioner was hired.
	Performance against outcomes
Describe the actual performance of the project in relation to the achievement of targeted outcomes. Were all planned targeted outcomes achieved, to what degree?
	The organization'swebsite has been properly presented using the correct logo plan. Under the quality assurance process, all predicted intended results were effectively attained. This project's success is determined by the production, time, cost, efficiency, group culture / environment, personnel growth, initiatives, and developments matrix.
	Performance against outputs
Describe the actual performance of the project in relation to the delivery of the outputs. Were all planned outputs delivered, to what degree? Were they all accepted? Did the quality of the outputs meet expectations?
	Native Bush Spices Australia fully accepts the campaign's performance and results. The project is finished, the website is up, and we are getting excellent comments from clients. Except for the delay in delivery caused by the team's graphics designer leaving the project halfway through, all scheduled outputs were provided. As a result of several revisions made to the real plan, we were successful in defining the client's requirements and expectations for the creation of the website.
Performance against budget
Include the actual performance of the project against the project budget and make comments regarding variations.
	Cost area
	Estimated cost
	Actual cost 
	Photographs
	$1500
	$14500
	Logo design
	$3000
	$3200
	Web site development
	$15000
	$17000
	Web site content
	$1800
	$2200
	
	$21300
	$36900
	Lessons learnt
Describe the project management and quality management processes that were perceived to be inappropriate and/or ineffective for the project, as reflected by the stakeholders and the project records/documentation.
	Put up backup plans in case any team members leave.
Offer website maintenance training so that there is always someone who is in charge of the website.
Always keep the predicted budget lower than the actual beginning budget.
Discover the most cost-effective resources feasible.
Train an employee for the jobs in the activities who is familiar with the overall operation of the project.
	 Attach:
	Link to completed online file organisation and record keeping system used throughout the project. 
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Native Bush Spices Australia