<div id="pf1" class="pf w0 h0" data-page-no="1"><div class="pc pc1 w0 h0"><img class="bi x0 y0 w1 h1" alt="" src="https://files.passeidireto.com/087f2c58-d0e9-49b5-908e-12081d1a45c0/bg1.png"><div class="t m0 x1 h2 y1 ff1 fs0 fc0 sc0 ls0 ws2"><span class="fc1 sc0">I</span><span class="fc1 sc0"> </span></div><div class="t m0 x2 h2 y2 ff1 fs0 fc0 sc0 ls0 ws2"><span class="fc1 sc0"> </span></div><div class="t m0 x3 h2 y3 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y4 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x4 h3 y5 ff2 fs1 fc0 sc0 ls0 ws2"><span class="fc1 sc0"> </span></div><div class="t m0 x4 h3 y6 ff2 fs1 fc0 sc0 ls0 ws2"><span class="fc1 sc0"> </span></div><div class="t m0 x5 h4 y7 ff2 fs2 fc0 sc0 ls0 ws2">UNIVERSIDAD EST<span class="blank _0"> </span>ATAL<span class="blank _0"> </span> </div><div class="t m0 x6 h4 y8 ff2 fs2 fc0 sc0 ls0 ws2"> PENÍNSULA DE SANTA<span class="blank _0"> </span> ELENA<span class="blank _0"> </span> </div><div class="t m0 x4 h4 y9 ff2 fs2 fc0 sc0 ls0 ws2"> </div><div class="t m0 x4 h4 ya ff2 fs2 fc0 sc0 ls0 ws2"> </div><div class="t m0 x7 h4 yb ff2 fs2 fc0 sc0 ls0 ws2">FACULTAD DE <span class="blank _0"> </span>CIENCIAS ADM<span class="blank _0"> </span>INISTRATIVAS<span class="blank _0"> </span> </div><div class="t m0 x8 h4 yc ff2 fs2 fc0 sc0 ls0 ws2">CARRERA DE A<span class="blank _0"> </span>DMINISTRACIÓN PÚBLI<span class="blank _0"> </span>CA<span class="blank _0"> </span><span class="ff1"> </span></div><div class="t m0 x4 h5 yd ff1 fs3 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h5 ye ff1 fs3 fc0 sc0 ls0 ws2"> </div><div class="t m0 x9 h6 yf ff3 fs2 fc0 sc0 ls0 ws2">\u201cGESTIÓN DEL TAL<span class="blank _0"> </span>ENTO HUMANO Y L<span class="blank _0"> </span>A </div><div class="t m0 xa h4 y10 ff2 fs2 fc0 sc0 ls0 ws2">CALIDAD DE S<span class="blank _0"> </span>ERVICIO DEL CENT<span class="blank _0"> </span>RO </div><div class="t m0 xb h4 y11 ff2 fs2 fc0 sc0 ls0 ws2">DE SALUD <span class="ls1"> </span>ÁREA 1 DE<span class="blank _0"> </span> </div><div class="t m0 xc h4 y12 ff2 fs2 fc0 sc0 ls0 ws2">SANTA ELENA<span class="blank _0"> </span> </div><div class="t m0 xd h4 y13 ff2 fs2 fc0 sc0 ls0 ws2">AÑO 2013<span class="blank _0"> </span><span class="ff3 ws0">\u201d</span><span class="fs4"> </span></div><div class="t m0 x4 h5 y14 ff1 fs3 fc0 sc0 ls0 ws2"> </div><div class="t m0 xe h4 y15 ff2 fs2 fc0 sc0 ls0 ws2">TRABAJO DE T<span class="blank _0"> </span>ITULACIÓN<span class="blank _0"> </span> </div><div class="t m0 xf h7 y16 ff1 fs2 fc0 sc0 ls0 ws2">Previa a la obtenci<span class="blank _0"> </span>ón del Título de:<span class="blank _0"> </span><span class="fs4"> </span></div><div class="t m0 x4 h8 y17 ff1 fs5 fc0 sc0 ls0 ws2"> </div><div class="t m0 x7 h4 y18 ff2 fs2 fc0 sc0 ls0 ws2">LICENCIADA E<span class="blank _0"> </span>N ADMINISTRA<span class="blank _0"> </span>CIÓN PÚBLICA<span class="blank _0"> </span> </div><div class="t m0 x4 h5 y19 ff1 fs3 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h4 y1a ff2 fs2 fc0 sc0 ls0 ws2">AUTOR: ERIKA VALERI<span class="blank _0"> </span>A MONTOYA<span class="blank _0"> </span> MEJILLONES<span class="blank _0"> </span> </div><div class="t m0 x4 h4 y1b ff2 fs2 fc0 sc0 ls0 ws2"> </div><div class="t m0 x10 h4 y1c ff2 fs2 fc0 sc0 ls0 ws2">TUTOR: ING.<span class="blank _0"> </span> JAIRO CEDEÑO PIN<span class="blank _0"> </span>OARGOTE<span class="blank _0"> </span>, MBA. </div><div class="t m0 x4 h4 y1d ff2 fs2 fc0 sc0 ls0 ws2"> </div><div class="t m0 x11 h9 y1e ff2 fs6 fc0 sc0 ls0 ws2">LIBERTAD <span class="ff3 ws1">\u2013</span> ECUA<span class="blank _0"> </span>DOR </div><div class="t m0 x12 h9 y1f ff2 fs6 fc0 sc0 ls0 ws2">2013 </div></div><div class="pi" data-data="{"ctm":[1.000000,0.000000,0.000000,1.000000,0.000000,0.000000]}"></div></div> <div id="pf2" class="pf w0 h0" data-page-no="2"><div class="pc pc2 w0 h0"><img class="bi x13 y20 w2 ha" alt="" src="https://files.passeidireto.com/087f2c58-d0e9-49b5-908e-12081d1a45c0/bg2.png"><div class="t m0 x14 h2 y1 ff1 fs0 fc0 sc0 ls3 ws3"><span class="fc1 sc0">II</span><span class="ls0 ws2"><span class="fc1 sc0"> </span></span></div><div class="t m0 x2 h2 y2 ff1 fs0 fc0 sc0 ls0 ws2"><span class="fc1 sc0"> </span></div><div class="t m0 x5 h3 y21 ff2 fs2 fc0 sc0 ls0 ws2">UNIVERSIDAD EST<span class="blank _0"> </span>ATAL<span class="blank _0"> </span><span class="fs1"> </span></div><div class="t m0 x6 h3 y22 ff2 fs1 fc0 sc0 ls2 ws2"> <span class="fs2 ls0">PENÍNSULA DE SANTA<span class="blank _0"> </span> ELENA<span class="blank _0"> </span><span class="fs1"> </span></span></div><div class="t m0 x4 hb y23 ff1 fs1 fc0 sc0 ls0 ws2"> </div><div class="t m0 x7 h4 y24 ff2 fs2 fc0 sc0 ls0 ws2">FACULTAD DE <span class="blank _0"> </span>CIENCIAS A<span class="blank _0"> </span>DMINISTRATIVAS<span class="blank _0"> </span> </div><div class="t m0 x8 h4 y25 ff2 fs2 fc0 sc0 ls0 ws2">CARRERA DE A<span class="blank _0"> </span>DMINISTRACIÓN PÚBLI<span class="blank _0"> </span>CA<span class="blank _0"> </span> </div><div class="t m0 x4 hc y26 ff1 fs4 fc0 sc0 ls0 ws2"> </div><div class="t m0 x9 h6 y27 ff3 fs2 fc0 sc0 ls0 ws2">\u201cGESTIÓN DEL TAL<span class="blank _0"> </span>ENTO HUMANO Y L<span class="blank _0"> </span>A </div><div class="t m0 xa h4 y28 ff2 fs2 fc0 sc0 ls0 ws2">CALIDAD DE SERVI<span class="blank _0"> </span>CIO DEL CENTRO<span class="blank _0"> </span> </div><div class="t m0 xb h4 y29 ff2 fs2 fc0 sc0 ls0 ws2">DE SALUD <span class="ls1"> </span>ÁREA 1 DE<span class="blank _0"> </span> </div><div class="t m0 xc h4 y2a ff2 fs2 fc0 sc0 ls0 ws2">SANTA ELENA<span class="blank _0"> </span> </div><div class="t m0 xd hd y2b ff3 fs2 fc0 sc0 ls0 ws2">AÑO 2013\u201d<span class="ff2 fs4"> </span></div><div class="t m0 x4 hd y2c ff2 fs4 fc0 sc0 ls0 ws2"> </div><div class="t m0 x15 h4 y2d ff2 fs2 fc0 sc0 ls0 ws2">TESIS DE GRAD<span class="blank _0"> </span>O </div><div class="t m0 x4 hc y2e ff1 fs4 fc0 sc0 ls0 ws2"> </div><div class="t m0 xf h7 y2f ff1 fs2 fc0 sc0 ls0 ws2">Previa a la obtenci<span class="blank _0"> </span>ón del Título de:<span class="blank _0"> </span> </div><div class="t m0 x4 hc y30 ff1 fs4 fc0 sc0 ls0 ws2"> </div><div class="t m0 x4 h8 y31 ff1 fs5 fc0 sc0 ls0 ws2"> </div><div class="t m0 x7 h4 y32 ff2 fs2 fc0 sc0 ls0 ws2">LICENCIADA E<span class="blank _0"> </span>N ADMINISTRA<span class="blank _0"> </span>CIÓN PÚBLICA<span class="blank _0"> </span> </div><div class="t m0 x4 h4 y33 ff2 fs2 fc0 sc0 ls0 ws2"> </div><div class="t m0 x4 h5 y34 ff1 fs3 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h4 y35 ff2 fs2 fc0 sc0 ls4 ws4">AU<span class="ls0 ws2">TOR: ERIKA VALERI<span class="blank _0"> </span>A MONTOYA<span class="blank _0"> </span> MEJILLONES<span class="blank _0"> </span> </span></div><div class="t m0 x4 h4 y36 ff2 fs2 fc0 sc0 ls0 ws2"> </div><div class="t m0 x10 h4 y37 ff2 fs2 fc0 sc0 ls0 ws2">TUTOR: ING. JAIRO<span class="blank _0"> </span> CEDEÑO PINOARGOTE<span class="blank _0"> </span>, MBA<span class="blank _0"> </span>. </div><div class="t m0 x4 h4 y38 ff2 fs2 fc0 sc0 ls0 ws2"> </div><div class="t m0 x11 h9 y39 ff2 fs6 fc0 sc0 ls0 ws2">LIBERTAD <span class="ff3 ws1">\u2013</span> ECUA<span class="blank _0"> </span>DOR </div><div class="t m0 x12 h9 y3a ff2 fs6 fc0 sc0 ls0 ws2">2013 </div></div><div class="pi" data-data="{"ctm":[1.000000,0.000000,0.000000,1.000000,0.000000,0.000000]}"></div></div> <div id="pf3" class="pf w0 h0" data-page-no="3"><div class="pc pc3 w0 h0"><img fetchpriority="low" loading="lazy" class="bi x16 y3b w3 he" alt="" src="https://files.passeidireto.com/087f2c58-d0e9-49b5-908e-12081d1a45c0/bg3.png"><div class="t m0 x17 h2 y1 ff1 fs0 fc0 sc0 ls3 ws3"><span class="fc1 sc0">III</span><span class="ls0 ws2"><span class="fc1 sc0"> </span></span></div><div class="t m0 x2 h2 y2 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y3 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y4 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y3c ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y3d ff1 fs0 fc0 sc0 ls0 ws2">La Libertad, 10 de Enero 2013 </div><div class="t m0 x3 h2 y3e ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y3f ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x18 hf y40 ff2 fs0 fc0 sc0 ls0 ws2">APROBACIÓN DEL TUTOR </div><div class="t m0 x4 hf y41 ff2 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y42 ff1 fs0 fc0 sc0 ls0 ws2">En mi<span class="blank _0"> </span> calidad <span class="blank _0"> </span>de <span class="blank _0"> </span>Tutor <span class="blank _0"> </span>del <span class="blank _0"> </span>trabajo d<span class="blank _0"> </span>e investi<span class="blank _0"> </span>gación, <span class="ff3 ws5">\u201c</span>GEST<span class="blank _0"> </span>IÓN DE<span class="blank _0"> </span>L TALENTO </div><div class="t m0 x3 h2 y43 ff1 fs0 fc0 sc0 ls0 ws2">HUMANO Y <span class="blank _1"> </span>LA CA<span class="blank _0"> </span>LIDAD DE<span class="blank _0"> </span> SERV<span class="blank _0"> </span>ICIO D<span class="blank _0"> </span>EL CENTRO <span class="blank _0"> </span>DE <span class="blank _0"> </span>SALUD <span class="blank _0"> </span>Á<span class="blank _0"> </span>REA </div><div class="t m0 x3 h2 y44 ff4 fs0 fc0 sc0 ls0 ws2">1 <span class="blank _2"> </span>DE <span class="blank _2"> </span>SANTA <span class="blank _2"> </span>ELENA\u201d <span class="blank _2"> </span>elaborado <span class="blank _2"> </span>por <span class="blank _2"> </span>la <span class="blank _2"> </span>Srta. <span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="fc1 sc0"> </span><span class="blank _0"> </span><span class="ff1"><span class="fc1 sc0"> </span></span></div><div class="t m0 x3 h2 y45 ff1 fs0 fc0 sc0 ls0 ws2">ERIKA <span class="blank _3"> </span>VALERIA <span class="blank _3"> </span>MONTOYA <span class="blank"> </span>MEJILL<span class="blank _4"></span>ONES, <span class="blank"> </span>egresado <span class="blank _3"> </span> <span class="blank _3"> </span> <span class="blank _3"> </span>de <span class="blank"> </span>la <span class="blank _3"> </span> <span class="blank _3"> </span>carre<span class="blank _0"> </span>ra <span class="blank _3"> </span>de </div><div class="t m0 x3 h2 y46 ff1 fs0 fc0 sc0 ls0 ws2">Administración <span class="blank _1"> </span>Pública, <span class="blank _5"> </span>Facultad <span class="blank _1"> </span>de <span class="blank _5"> </span>Ciencias <span class="blank _1"> </span>Administ<span class="blank _0"> </span>rativas <span class="blank _1"> </span> <span class="blank _1"> </span>de <span class="blank _5"> </span>la <span class="blank _1"> </span>Univ<span class="blank _0"> </span>ersidad </div><div class="t m0 x3 h2 y47 ff1 fs0 fc0 sc0 ls0 ws2">Península <span class="blank _6"> </span>de <span class="blank _6"> </span>Santa <span class="blank _6"> </span>Elena, <span class="blank _6"> </span> <span class="blank _6"> </span>previo <span class="blank _6"> </span>a <span class="blank _6"> </span>la <span class="blank _6"> </span>obten<span class="blank _0"> </span>ción <span class="blank _6"> </span>del <span class="blank _6"> </span>Título <span class="blank _6"> </span>de <span class="blank _6"> </span>Licenciada <span class="blank _6"> </span>en </div><div class="t m0 x3 h2 y48 ff1 fs0 fc0 sc0 ls0 ws2">Administración <span class="blank _7"> </span>Pública, <span class="blank _7"> </span>me <span class="blank _7"> </span>permito <span class="blank _7"> </span>declarar <span class="blank _7"> </span>que <span class="blank _7"> </span>luego <span class="blank _7"> </span>de <span class="blank _7"> </span>haber <span class="blank _7"> </span>orientado, </div><div class="t m0 x3 h2 y49 ff1 fs0 fc0 sc0 ls0 ws2">estudiado y revisado, la Apruebo en todas sus partes. </div><div class="t m0 x3 h2 y4a ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y4b ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y4c ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y4d ff1 fs0 fc0 sc0 ls5 ws2"> <span class="ff2 ls0 v1">Atentamente, </span></div><div class="t m0 x3 hf y4e ff2 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 hf y4f ff2 fs0 fc0 sc0 ls0 ws2"> <span class="blank _8"> </span> </div><div class="c x16 y50 w4 h10"><div class="t m0 x19 hf y51 ff2 fs0 fc0 sc0 ls0 ws2">Ing. Jairo Cedeño Pinoargote, MBA </div><div class="t m0 x1a h2 y52 ff1 fs0 fc0 sc0 ls0 ws2">TUTOR </div><div class="t m0 x10 hf y53 ff2 fs0 fc0 sc0 ls0 ws2"> </div></div><div class="t m0 x3 h2 y54 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y55 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y56 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y57 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y58 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="c x1b y59 w5 h11"><div class="t m0 x1c h2 y5a ff1 fs0 fc0 sc0 ls3 ws3">III<span class="ls0 ws2"> </span></div></div></div><div class="pi" data-data="{"ctm":[1.000000,0.000000,0.000000,1.000000,0.000000,0.000000]}"></div></div> <div id="pf4" class="pf w0 h0" data-page-no="4"><div class="pc pc4 w0 h0"><img fetchpriority="low" loading="lazy" class="bi x1d y0 w6 he" alt="" src="https://files.passeidireto.com/087f2c58-d0e9-49b5-908e-12081d1a45c0/bg4.png"><div class="t m0 x17 h2 y1 ff1 fs0 fc0 sc0 ls6 ws6"><span class="fc1 sc0">IV</span><span class="blank"> </span><span class="ls0 ws2"><span class="fc1 sc0"> </span></span></div><div class="t m0 x2 h2 y2 ff1 fs0 fc0 sc0 ls0 ws2"><span class="fc1 sc0"> </span></div><div class="t m0 x3 h2 y3 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y4 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y3c ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y3d ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y3e ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y3f ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x4 h2 y5b ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="c xf y5c w7 h12"><div class="t m0 x1e hf y5d ff2 fs0 fc0 sc0 ls0 ws2">DEDICATORIA </div><div class="t m0 x3 hf y5e ff2 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x1f h2 y5f ff1 fs0 fc0 sc0 ls0 ws2">A <span class="blank _1"> </span>Dios <span class="blank _5"> </span>por <span class="blank _1"> </span>su <span class="blank _1"> </span>infinita <span class="blank _1"> </span>bondad <span class="blank _5"> </span>y<span class="blank _4"></span> <span class="blank _1"> </span>amor <span class="blank _1"> </span>a <span class="blank _5"> </span>mis </div><div class="t m0 x1f h2 y60 ff1 fs0 fc0 sc0 ls0 ws2">padres <span class="blank _9"> </span>por <span class="blank _9"> </span>hab<span class="blank _0"> </span>erme <span class="blank _9"> </span>apoyado <span class="blank _9"> </span>en <span class="blank _a"> </span>todo </div><div class="t m0 x1f h2 y61 ff1 fs0 fc0 sc0 ls0 ws2">momento, <span class="blank _1"> </span>por <span class="blank _1"> </span>sus <span class="blank _1"> </span>consejos, <span class="blank _0"> </span>sus <span class="blank _1"> </span>valores, <span class="blank _1"> </span>por </div><div class="t m0 x1f h2 y62 ff1 fs0 fc0 sc0 ls0 ws2">la <span class="blank _5"> </span>motivación <span class="blank _b"> </span>de <span class="blank _5"> </span>cada <span class="blank _5"> </span>dí<span class="blank _0"> </span>a <span class="blank _5"> </span>A <span class="blank _5"> </span>mis <span class="blank _b"> </span>Hermanos </div><div class="t m0 x1f h2 y63 ff1 fs0 fc0 sc0 ls0 ws2">Abuelita, <span class="blank _b"> </span>Tías <span class="blank _b"> </span>Por <span class="blank _b"> </span>el <span class="blank _c"> </span>cariño <span class="blank _b"> </span>y <span class="blank _b"> </span>comprensión </div><div class="t m0 x1f h2 y64 ff1 fs0 fc0 sc0 ls0 ws2">en <span class="blank _d"> </span>los <span class="blank _d"> </span>momentos <span class="blank _d"> </span>difíciles <span class="blank _d"> </span>durante <span class="blank _d"> </span>este<span class="blank _0"> </span> </div><div class="t m0 x1f h2 y52 ff1 fs0 fc0 sc0 ls0 ws2">proceso de formación profesional. </div><div class="t m0 x1f h2 y65 ff1 fs0 fc0 sc0 ls0 ws2"> </div></div><div class="c xf y66 w7 h13"><div class="t m0 x3 hf y67 ff2 fs0 fc0 sc0 ls0 ws2"> </div></div><div class="t m0 x3 h2 y4c ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y68 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y69 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y6a ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y6b ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y6c ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y6d ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y6e ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y6f ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y70 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y71 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y72 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y73 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="c x1d y74 w5 h14"><div class="t m0 x1c h2 y75 ff1 fs0 fc0 sc0 ls6 ws6">IV<span class="blank"> </span><span class="ls0 ws2"> </span></div></div></div><div class="pi" data-data="{"ctm":[1.000000,0.000000,0.000000,1.000000,0.000000,0.000000]}"></div></div> <div id="pf5" class="pf w0 h0" data-page-no="5"><div class="pc pc5 w0 h0"><img fetchpriority="low" loading="lazy" class="bi x20 y76 w8 h15" alt="" src="https://files.passeidireto.com/087f2c58-d0e9-49b5-908e-12081d1a45c0/bg5.png"><div class="t m0 x14 h2 y1 ff1 fs0 fc0 sc0 ls0 ws2"><span class="fc1 sc0">V</span><span class="fc1 sc0"> </span></div><div class="t m0 x2 h2 y2 ff1 fs0 fc0 sc0 ls0 ws2"><span class="fc1 sc0"> </span></div><div class="t m0 x3 h2 y3 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="c x21 y77 w9 h16"><div class="t m0 x22 hf y78 ff2 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x22 hf y79 ff2 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x22 hf y7a ff2 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x22 hf y7b ff2 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x22 hf y7c ff2 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x22 hf y7d ff2 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x1e hf y7e ff2 fs0 fc0 sc0 ls0 ws2">AGRADECIMIENTO </div><div class="t m0 x1f h2 y7f ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x1f h2 y80 ff1 fs0 fc0 sc0 ls0 ws2">A la Universidad <span class="blank _0"> </span>Estatal Península <span class="blank _0"> </span>de Santa Elena </div><div class="t m0 x1f h2 y81 ff1 fs0 fc0 sc0 ls0 ws2">por permitirme formarme profesionalmente. </div><div class="t m0 x1f h2 y82 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x1f h2 y83 ff1 fs0 fc0 sc0 ls0 ws2">A <span class="blank _0"> </span>mi <span class="blank _0"> </span>tutor <span class="blank _0"> </span>de <span class="blank _0"> </span>tesis <span class="blank _1"> </span>Ing. <span class="blank _0"> </span>Jairo <span class="blank _0"> </span>Cedeño <span class="blank _0"> </span>por <span class="blank _1"> </span>guiar mi </div><div class="t m0 x1f h2 y5f ff1 fs0 fc0 sc0 ls0 ws2">trabajo de investigación a la Ing. Carola Alejandro </div><div class="t m0 x1f h2 y84 ff1 fs0 fc0 sc0 ls0 ws2">y <span class="blank _1"> </span>al <span class="blank _5"> </span>Econ. <span class="blank _5"> </span>George <span class="blank _5"> </span>Clemente <span class="blank _5"> </span>por <span class="blank _5"> </span>orientarme <span class="blank _1"> </span>día <span class="blank _b"> </span>a </div><div class="t m0 x1f h2 y61 ff1 fs0 fc0 sc0 ls0 ws2">día <span class="blank"> </span>en <span class="blank"> </span>todo <span class="blank _e"> </span>este <span class="blank"> </span>proceso <span class="blank _e"> </span>de <span class="blank"> </span>formación, <span class="blank _e"> </span>por <span class="blank"> </span>su </div><div class="t m0 x1f h2 y85 ff1 fs0 fc0 sc0 ls0 ws2">tiempo <span class="blank _5"> </span>y<span class="blank _4"></span> <span class="blank _1"> </span>apo<span class="blank _0"> </span>y<span class="blank _4"></span>o <span class="blank _1"> </span>así <span class="blank _1"> </span>com<span class="blank _0"> </span>o <span class="blank _1"> </span>p<span class="blank _0"> </span>or <span class="blank _1"> </span>la <span class="blank _1"> </span>sabiduría <span class="blank _5"> </span>que <span class="blank _1"> </span>me </div><div class="t m0 x1f h2 y86 ff1 fs0 fc0 sc0 ls0 ws2">transmitieron <span class="blank"> </span>en <span class="blank _e"> </span>el <span class="blank _e"> </span>desarrollo <span class="blank"> </span>de <span class="blank _e"> </span>mi <span class="blank _e"> </span>formación </div><div class="t m0 x1f h2 y87 ff1 fs0 fc0 sc0 ls0 ws2">profesional. </div><div class="t m0 x22 h2 y88 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x22 hf y67 ff2 fs0 fc0 sc0 ls0 ws2"> </div></div><div class="t m0 x3 h2 y89 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y8a ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y8b ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y8c ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y8d ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y8e ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y8f ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y90 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="c x20 y91 w5 h17"><div class="t m0 x23 h2 y5a ff1 fs0 fc0 sc0 ls0 ws2">V </div></div></div><div class="pi" data-data="{"ctm":[1.000000,0.000000,0.000000,1.000000,0.000000,0.000000]}"></div></div> <div id="pf6" class="pf w0 h0" data-page-no="6"><div class="pc pc6 w0 h0"><img fetchpriority="low" loading="lazy" class="bi x24 y92 wa h18" alt="" src="https://files.passeidireto.com/087f2c58-d0e9-49b5-908e-12081d1a45c0/bg6.png"><div class="t m0 x17 h2 y1 ff1 fs0 fc0 sc0 ls8 ws7"><span class="fc1 sc0">VI</span><span class="ls0 ws2"><span class="fc1 sc0"> </span></span></div><div class="t m0 x2 h2 y2 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x25 hf y93 ff2 fs0 fc0 sc0 ls0 ws2">TRIBUNAL DE GRADO </div><div class="t m0 x3 h2 y94 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y95 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y96 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y97 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x4 h2 y98 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x4 h2 y99 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 y9a ff1 fs0 fc0 sc0 ls0 ws2">Ing. Mercedes Freire Rendón, MSc. Econ. David Batallas González </div><div class="t m0 x3 hf y9b ff2 fs0 fc0 sc0 ls0 ws2">DECANA DE LA FACULTAD DIRECTOR DE LA CARRERA </div><div class="t m0 x3 hf y9c ff2 fs0 fc0 sc0 ls0 ws2"> C.C. ADMINISTRATIVAS DE ADMINISTRACIÓN PÚBLICA </div><div class="t m0 x4 h2 y9d ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x4 h2 y9e ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x4 h2 y9f ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x4 h2 ya0 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x4 h2 ya1 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x4 h2 ya2 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x4 h2 ya3 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 ya4 ff1 fs0 fc0 sc0 ls0 ws2">Ing. Jairo Cedeño Pinoargote, MBA. Econ. Margarita Panchana<span class="blank _4"></span> Panchana<span class="blank _0"> </span> </div><div class="t m0 x3 hf ya5 ff2 fs0 fc0 sc0 ls0 ws2"> PROFESOR <span class="ff3 ws5">\u2013</span> TUTOR PROFESOR DEL ÁREA </div><div class="t m0 x3 hf ya6 ff2 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 hf ya7 ff2 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 hf ya8 ff2 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 hf ya9 ff2 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 hf yaa ff2 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 hf yab ff2 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 hf yac ff2 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 hf yad ff2 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 hf yae ff2 fs0 fc0 sc0 ls7 ws2"> <span class="ff1 ls0 v2">Abg. Milton Zambrano Coronado, MSc. </span></div><div class="t m0 x6 hf yaf ff2 fs0 fc0 sc0 ls0 ws2">SECRETARIO GENERAL - PROCURADOR</div><div class="c x26 yb0 w5 h19"><div class="t m0 x1c h2 y5a ff1 fs0 fc0 sc0 ls8 ws7">VI<span class="ls0 ws2"> </span></div></div><div class="c x27 yb1 wb h1a"><div class="t m0 x28 h2 yb2 ff1 fs0 fc0 sc0 ls0 ws2"> </div></div></div><div class="pi" data-data="{"ctm":[1.000000,0.000000,0.000000,1.000000,0.000000,0.000000]}"></div></div> <div id="pf7" class="pf w0 h0" data-page-no="7"><div class="pc pc7 w0 h0"><img fetchpriority="low" loading="lazy" class="bi x29 yb3 wc h1b" alt="" src="https://files.passeidireto.com/087f2c58-d0e9-49b5-908e-12081d1a45c0/bg7.png"><div class="t m0 x2a h2 y1 ff1 fs0 fc0 sc0 ls0 ws2"><span class="fc1 sc0">V</span><span class="fc1 sc0">II</span><span class="fc1 sc0"> </span></div><div class="t m0 x2 h2 y2 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x2b h2 yb4 ff1 fs0 fc0 sc0 ls0 ws2">UNIVERSIDAD ESTATAL<span class="blank _4"></span> PEN<span class="blank _0"> </span>ÍNSULA DE SANTA ELENA </div><div class="t m0 x21 h2 yb5 ff1 fs0 fc0 sc0 ls0 ws2">FACULTAD DE CIENCIAS ADMINISTRATIVAS </div><div class="t m0 x2c h2 y94 ff1 fs0 fc0 sc0 ls0 ws2">ESCUELA DE ADMINISTRACIÓN </div><div class="t m0 x3 h2 yb6 ff1 fs0 fc0 sc0 ls9 ws2"> <span class="ff3 ls0 v1">\u201cGESTIÓN DEL TALENTO HUMANO Y LA CALIDAD DE SERVICIO </span></div><div class="t m0 x2d hf yb7 ff2 fs0 fc0 sc0 ls0 ws2">DEL CENTRO DE SALUD AREA 1 DE S<span class="ff3">ANTA ELENA\u201d</span> </div><div class="t m0 x3 h2 yb8 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="c xc yb9 wd h1c"><div class="t m0 x1f h2 yba ff1 fs0 fc0 sc0 ls0 ws2">Autor: </div></div><div class="c x12 yb9 we h1c"><div class="t m0 x2e h2 yba ff1 fs0 fc0 sc0 ls0 ws2">Erika Montoya Mejillones </div></div><div class="c xc ybb wd h1d"><div class="t m0 x28 h2 ybc ff1 fs0 fc0 sc0 ls0 ws2">Tutor: </div></div><div class="c x12 ybb we h1d"><div class="t m0 x29 h2 ybc ff1 fs0 fc0 sc0 ls0 ws2">Ing. Jairo Cedeño Pinoargote, MBA </div></div><div class="t m0 x3 h2 ybd ff1 fs0 fc0 sc0 lsa ws2"> <span class="ff2 ls0 v1">RESUMEN </span></div><div class="t m0 x3 h2 ybe ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 ybf ff1 fs0 fc0 sc0 ls0 ws2">La presente investigación trata sobre la <span class="blank _0"> </span>gestión del talento humano <span class="blank _0"> </span>y la calidad del </div><div class="t m0 x3 h2 yc0 ff1 fs0 fc0 sc0 ls0 ws2">servicio <span class="blank"> </span>del <span class="blank"> </span>Centro <span class="blank _e"> </span>de <span class="blank"> </span>Salud <span class="blank _e"> </span>Área <span class="blank"> </span>N° <span class="blank"> </span>1 <span class="blank _e"> </span>Santa <span class="blank"> </span>Elena<span class="blank _0"> </span>. <span class="blank"> </span> <span class="blank _e"> </span>Tiene <span class="blank _e"> </span>como <span class="blank"> </span>objeti<span class="blank _0"> </span>vo </div><div class="t m0 x3 h2 yc1 ff1 fs0 fc0 sc0 ls0 ws2">fundamental <span class="blank _1"> </span>evaluar <span class="blank _5"> </span>la <span class="blank _5"> </span>gestión <span class="blank _1"> </span>del <span class="blank _5"> </span>talento <span class="blank _5"> </span>humano <span class="blank _1"> </span>por <span class="blank _5"> </span>resultados <span class="blank _5"> </span>y <span class="blank _1"> </span>su <span class="blank _5"> </span>incidencia </div><div class="t m0 x3 h2 yc2 ff1 fs0 fc0 sc0 ls0 ws2">en <span class="blank"> </span>la <span class="blank _3"> </span>calidad <span class="blank"> </span>de <span class="blank _3"> </span>servicio <span class="blank"> </span>del <span class="blank _3"> </span>centro <span class="blank"> </span>de <span class="blank _3"> </span>salud. <span class="blank"> </span>Entre<span class="blank _4"></span> <span class="blank"> </span>sus <span class="blank"> </span>objetivos <span class="blank"> </span>esp<span class="blank _4"></span>ecíficos </div><div class="t m0 x3 h2 yc3 ff1 fs0 fc0 sc0 ls0 ws2">contempla el <span class="blank _0"> </span>análisis <span class="blank _0"> </span>en el <span class="blank _0"> </span>sistema <span class="blank _0"> </span>de información <span class="blank _0"> </span>que <span class="blank _0"> </span>se ofrece <span class="blank _0"> </span>a los <span class="blank _0"> </span>usuarios <span class="blank _0"> </span>del </div><div class="t m0 x3 h2 yc4 ff1 fs0 fc0 sc0 ls0 ws2">Centro <span class="blank _7"> </span>de <span class="blank _f"> </span>Salud <span class="blank _7"> </span>de <span class="blank _f"> </span>Santa <span class="blank _7"> </span>Elena<span class="lsb">; <span class="blank _f"> </span></span>verificar <span class="blank _7"> </span>la <span class="blank _f"> </span>formación <span class="blank _f"> </span>y <span class="blank _7"> </span>actualización <span class="blank _f"> </span>de </div><div class="t m0 x3 h2 yc5 ff1 fs0 fc0 sc0 ls0 ws2">conocimientos <span class="blank _b"> </span>del <span class="blank _c"> </span>talento <span class="blank _b"> </span>humano <span class="blank _c"> </span>que <span class="blank _b"> </span>proporciona <span class="blank _b"> </span>la <span class="blank _c"> </span>atención <span class="blank _b"> </span>a <span class="blank _b"> </span>los <span class="blank _c"> </span>usuarios; <span class="blank _c"> </span>e </div><div class="t m0 x3 h2 yc6 ff1 fs0 fc0 sc0 ls0 ws2">identificar <span class="blank"> </span>las <span class="blank"> </span>políticas <span class="blank"> </span>institucionales <span class="blank"> </span>que <span class="blank"> </span>permiten <span class="blank"> </span>el <span class="blank"> </span>desarrollo <span class="blank"> </span>de <span class="blank _e"> </span>procesos </div><div class="t m0 x3 h2 yc7 ff1 fs0 fc0 sc0 ls0 ws2">administrativos. <span class="blank _5"> </span> <span class="blank _b"> </span>El <span class="blank _5"> </span>estudio <span class="blank _5"> </span>se<span class="blank _0"> </span> <span class="blank _5"> </span>sustenta <span class="blank _b"> </span><span class="lsc ws8">en</span> <span class="blank _b"> </span>el <span class="blank _5"> </span>enfoque <span class="blank _5"> </span>de <span class="blank _5"> </span>calidad <span class="blank _b"> </span>que <span class="blank _5"> </span>va <span class="blank _b"> </span>desde <span class="blank _5"> </span>el </div><div class="t m0 x3 h2 yc8 ff1 fs0 fc0 sc0 ls0 ws2">establecimiento <span class="blank _5"> </span>de <span class="blank _c"> </span>control<span class="lsc ws8">es</span> <span class="blank _b"> </span>hasta <span class="blank _5"> </span>l<span class="blank _0"> </span>a <span class="blank _b"> </span>calidad <span class="blank _b"> </span>total; <span class="blank _b"> </span>de <span class="blank _b"> </span>esta <span class="blank _b"> </span>manera <span class="blank _b"> </span>se <span class="blank _b"> </span>sust<span class="blank _0"> </span>enta <span class="blank _5"> </span>la<span class="blank _0"> </span> </div><div class="t m0 x3 h2 yc9 ff1 fs0 fc0 sc0 ls0 ws2">mejora <span class="blank _5"> </span>continua <span class="blank _5"> </span>de <span class="blank _5"> </span>los <span class="blank _5"> </span>s<span class="blank _0"> </span>ervicios <span class="blank _5"> </span>de <span class="blank _5"> </span>atenci<span class="blank _0"> </span>ón <span class="blank _5"> </span>primaria, <span class="blank _5"> </span>en <span class="blank _5"> </span>este <span class="blank _b"> </span>caso, <span class="blank _5"> </span>ambulatoria. </div><div class="t m0 x3 h2 yca ff1 fs0 fc0 sc0 ls0 ws2">Se <span class="blank _6"> </span>de<span class="blank _4"></span>sarrolla <span class="blank _10"> </span>una <span class="blank _10"> </span>investigaci<span class="blank _0"> </span>ón <span class="blank _10"> </span>de <span class="blank _10"> </span>ti<span class="blank _0"> </span>po <span class="blank _10"> </span>descriptivo <span class="blank _6"> </span>y <span class="blank _10"> </span>documental, <span class="blank _10"> </span>utilizando <span class="blank _6"> </span>el </div><div class="t m0 x3 h2 ycb ff1 fs0 fc0 sc0 ls0 ws2">método <span class="blank _1"> </span>de <span class="blank _1"> </span>análisis <span class="blank _1"> </span>dedu<span class="blank _0"> </span>ctivo, <span class="blank _0"> </span>mediante <span class="blank _1"> </span>té<span class="blank _0"> </span>cnicas <span class="blank _1"> </span>como <span class="blank _1"> </span>la <span class="blank _1"> </span>entrevista<span class="blank _0"> </span> <span class="blank _1"> </span>a <span class="blank _1"> </span>directivos <span class="blank _1"> </span>o </div><div class="t m0 x3 h2 ycc ff1 fs0 fc0 sc0 ls0 ws2">jefes <span class="blank _5"> </span>departamentales, <span class="blank _5"> </span>la <span class="blank _5"> </span>encuesta <span class="blank _5"> </span>aplicada <span class="blank _5"> </span>a <span class="blank _5"> </span>empleados <span class="blank _5"> </span>y <span class="blank _5"> </span>usuarios;<span class="blank _0"> </span> <span class="blank _5"> </span>y <span class="blank _5"> </span>la <span class="blank _5"> </span>visita <span class="blank _5"> </span>in </div><div class="t m0 x3 h2 ycd ff1 fs0 fc0 sc0 ls0 ws2">situ <span class="blank _5"> </span>realizada <span class="blank _b"> </span>para <span class="blank _5"> </span>palpar <span class="blank _5"> </span>la <span class="blank _b"> </span>realidad <span class="blank _5"> </span>de <span class="blank _5"> </span>lugar. <span class="blank _b"> </span>Se <span class="blank _b"> </span>llega <span class="blank _5"> </span>a <span class="blank _5"> </span>la <span class="blank _b"> </span>conclusión <span class="blank _b"> </span>de <span class="blank _5"> </span>que <span class="blank _5"> </span>la </div><div class="t m0 x3 h2 yce ff1 fs0 fc0 sc0 ls0 ws2">población <span class="blank _0"> </span>atendida consi<span class="blank _0"> </span>dera <span class="blank _0"> </span>que <span class="blank _0"> </span>es <span class="blank _0"> </span>deficiente <span class="blank _0"> </span>la <span class="blank _0"> </span>atención <span class="blank _0"> </span>en <span class="blank _0"> </span>el <span class="blank _0"> </span>centro <span class="blank _0"> </span>de <span class="blank _1"> </span>salud, <span class="blank _0"> </span>y </div><div class="t m0 x3 h2 ycf ff1 fs0 fc0 sc0 ls0 ws2">que <span class="blank _f"> </span>se <span class="blank _11"> </span>puede <span class="blank _12"> </span>mejorar <span class="blank _12"> </span>aumentando <span class="blank _12"> </span>el <span class="blank _12"> </span>número <span class="blank _12"> </span>de <span class="blank _12"> </span>médicos <span class="blank _12"> </span>o <span class="blank _12"> </span>mejo<span class="blank _0"> </span>rando <span class="blank _12"> </span>el </div><div class="t m0 x3 h2 yd0 ff1 fs0 fc0 sc0 ls0 ws2">desempeño <span class="blank _0"> </span>de <span class="blank _0"> </span>los <span class="blank _1"> </span>profesionales <span class="blank _1"> </span>que <span class="blank _0"> </span>laboran <span class="blank _1"> </span>en <span class="blank _0"> </span>el<span class="blank _0"> </span> <span class="blank _0"> </span>lugar. <span class="blank _0"> </span> <span class="blank _1"> </span>Es <span class="blank _0"> </span>por <span class="blank _5"> </span>esta <span class="blank _0"> </span>razón<span class="blank _0"> </span> <span class="blank _0"> </span>que <span class="blank _1"> </span>se </div><div class="t m0 x3 h2 yd1 ff1 fs0 fc0 sc0 ls0 ws2">plantea <span class="blank _7"> </span>como <span class="blank _13"> </span>posible <span class="blank _13"> </span>s<span class="blank _0"> </span>olución <span class="blank _7"> </span>desarrollar <span class="blank _e"> </span>un<span class="blank _0"> </span> <span class="blank _7"> </span>modelo <span class="blank _13"> </span>de <span class="blank _7"> </span>gestión <span class="blank _7"> </span>del <span class="blank _13"> </span>talento </div><div class="t m0 x3 h2 yd2 ff1 fs0 fc0 sc0 ls0 ws2">humano <span class="blank _b"> </span>para <span class="blank _c"> </span>el <span class="blank _5"> </span>Centro <span class="blank _c"> </span>de <span class="blank _b"> </span>Salud <span class="blank _b"> </span>Á<span class="blank _0"> </span>rea <span class="blank _b"> </span>N°1 <span class="blank _c"> </span>de <span class="blank _5"> </span>S<span class="blank _0"> </span>anta <span class="blank _b"> </span>Elena, <span class="blank _c"> </span>como <span class="blank _b"> </span>respuesta <span class="blank _c"> </span>a <span class="blank _5"> </span>l<span class="blank _0"> </span>a </div><div class="t m0 x3 h2 yd3 ff1 fs0 fc0 sc0 ls0 ws2">ineficiente <span class="blank _c"> </span>gestión <span class="blank _c"> </span>del <span class="blank _10"> </span>talento <span class="blank _c"> </span>humano <span class="blank _c"> </span>que <span class="blank _10"> </span>incide <span class="blank _c"> </span>en <span class="blank _c"> </span>la <span class="blank _c"> </span>calidad <span class="blank _10"> </span>del <span class="blank _c"> </span>servicio <span class="blank _c"> </span>del </div><div class="t m0 x3 h2 yd4 ff1 fs0 fc0 sc0 ls0 ws2">centro <span class="blank _1"> </span>de <span class="blank _1"> </span>salud; <span class="blank _5"> </span>contribuy<span class="blank _4"></span>endo <span class="blank _1"> </span>al <span class="blank _5"> </span>mejoramiento <span class="blank _1"> </span>de <span class="blank _5"> </span>la <span class="blank _1"> </span>calidad <span class="blank _1"> </span>de <span class="blank _1"> </span>servicios<span class="blank _0"> </span>, <span class="blank _1"> </span>de <span class="blank _5"> </span>esa </div><div class="t m0 x3 h2 yd5 ff1 fs0 fc0 sc0 ls0 ws2">manera se beneficia a la población peninsular que asiste al lugar. </div><div class="c x2f yd6 w5 h11"><div class="t m0 x30 h2 y5a ff1 fs0 fc0 sc0 ls0 ws2">VII </div></div></div><div class="pi" data-data="{"ctm":[1.000000,0.000000,0.000000,1.000000,0.000000,0.000000]}"></div></div> <div id="pf8" class="pf w0 h0" data-page-no="8"><div class="pc pc8 w0 h0"><img fetchpriority="low" loading="lazy" class="bi x31 yd7 wf h15" alt="" src="https://files.passeidireto.com/087f2c58-d0e9-49b5-908e-12081d1a45c0/bg8.png"><div class="t m0 x32 h2 y1 ff1 fs0 fc0 sc0 ls0 ws2"><span class="fc1 sc0">V</span><span class="fc1 sc0">II</span><span class="fc1 sc0">I</span><span class="fc1 sc0"> </span></div><div class="t m0 x2 h2 y2 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x33 hf y93 ff2 fs0 fc0 sc0 ls0 ws2">ÍNDICE GENERAL </div><div class="t m0 x3 h2 y94 ff1 fs0 fc0 sc0 ls0 ws2">APROBACIÓN DEL TUTOR <span class="blank _14"></span>.............................................................................. <span class="ls3 ws3">III</span><span class="ff5 fs7"> </span></div><div class="t m0 x3 h2 yd8 ff1 fs0 fc0 sc0 ls0 ws2">DEDICATORIA <span class="blank _4"></span>................................................................................................... <span class="blank _15"></span><span class="ls6 ws6">IV<span class="blank"> </span><span class="ff5 fs7 ls0 ws2"> </span></span></div><div class="t m0 x3 h2 yd9 ff1 fs0 fc0 sc0 ls0 ws2">AGRADECIMIENTO ............................................................................................ <span class="blank _14"></span>V<span class="ff5 fs7"> </span></div><div class="t m0 x3 h2 yda ff1 fs0 fc0 sc0 ls0 ws2">RESUMEN <span class="blank _14"></span>........................................................................................................... <span class="blank _16"></span>VII<span class="ff5 fs7"> </span></div><div class="t m0 x3 h2 ydb ff1 fs0 fc0 sc0 ls0 ws2">ÍNDICE GENERAL............................................................................................ <span class="blank _14"></span>VIII<span class="ff5 fs7"> </span></div><div class="t m0 x3 h2 ydc ff1 fs0 fc0 sc0 ls0 ws2">ÍNDICE DE GRÁFICOS <span class="blank _17"></span>...................................................................................... <span class="blank _15"></span><span class="ls8 ws7">XI<span class="ff5 fs7 ls0 ws2"> </span></span></div><div class="t m0 x3 h2 ydd ff1 fs0 fc0 sc0 ls0 ws2">ÍNDICE DE CUADROS <span class="blank _18"></span>..................................................................................... <span class="blank _14"></span>XIII<span class="ff5 fs7"> </span></div><div class="t m0 x3 h2 yde ff1 fs0 fc0 sc0 ls0 ws2">ÍNDICE DE ANEXOS <span class="blank _14"></span>....................................................................................... <span class="blank _19"></span>XVI<span class="ff5 fs7"> </span></div><div class="t m0 x3 h2 ydf ff1 fs0 fc0 sc0 ls0 ws2">INTRODUCCIÓN <span class="blank _19"></span>.................................................................................................. <span class="blank _19"></span>1<span class="ff5 fs7"> </span></div><div class="t m0 x3 h2 ye0 ff1 fs0 fc0 sc0 ls0 ws2">El problema de investigación <span class="blank _16"></span>.................................................................................. 2<span class="ff5 fs7"> </span></div><div class="t m0 x3 h2 ye1 ff1 fs0 fc0 sc0 ls0 ws2">Planteamiento del problema <span class="blank _16"></span>.................................................................................... <span class="blank _19"></span>2<span class="ff5 fs7"> </span></div><div class="t m0 x3 h2 ye2 ff1 fs0 fc0 sc0 ls0 ws2">Formulación del problema <span class="blank _19"></span>...................................................................................... <span class="blank _19"></span>5<span class="ff5 fs7"> </span></div><div class="t m0 x3 h2 ye3 ff1 fs0 fc0 sc0 ls0 ws2">Causas y consecuencias del problema..................................................................... 5<span class="ff5 fs7"> </span></div><div class="t m0 x3 h2 ye4 ff1 fs0 fc0 sc0 ls0 ws2">Justificación del Tema............................................................................................. 5<span class="ff5 fs7"> </span></div><div class="t m0 x3 h2 ye5 ff1 fs0 fc0 sc0 ls0 ws2">OBJETIVOS <span class="blank _19"></span>........................................................................................................... 6<span class="ff5 fs7"> </span></div><div class="t m0 x3 h2 ye6 ff1 fs0 fc0 sc0 ls0 ws2">Objetivo General <span class="blank _17"></span>..................................................................................................... 6<span class="ff5 fs7"> </span></div><div class="t m0 x3 h2 ye7 ff1 fs0 fc0 sc0 ls0 ws2">Objetivos Específicos <span class="blank _18"></span>.............................................................................................. 6<span class="ff5 fs7"> </span></div><div class="t m0 x3 h2 ye8 ff1 fs0 fc0 sc0 ls0 ws2">Hipótesis <span class="blank _14"></span>.................................................................................................................. 7<span class="ff5 fs7"> </span></div><div class="t m0 x3 h2 ye9 ff1 fs0 fc0 sc0 ls0 ws2">Variable Independiente <span class="blank _19"></span>........................................................................................... <span class="blank _19"></span>7<span class="ff5 fs7"> </span></div><div class="t m0 x3 h2 yea ff1 fs0 fc0 sc0 ls0 ws2">Variable Dependiente <span class="blank _18"></span>.............................................................................................. 7<span class="ff5 fs7"> </span></div><div class="t m0 x3 h2 yeb ff1 fs0 fc0 sc0 ls0 ws2">Operacionalización de las Variables <span class="blank _17"></span>....................................................................... 7<span class="ff5 fs7"> </span></div><div class="t m0 x3 h2 yec ff1 fs0 fc0 sc0 ls0 ws2">CAPÍTULO I <span class="blank _14"></span>......................................................................................................... 10<span class="ff5 fs7"> </span></div><div class="c x31 yed w5 h11"><div class="t m0 x34 h2 y5a ff1 fs0 fc0 sc0 ls0 ws2">VIII </div></div><a class="l" data-dest-detail="[3,"XYZ",111,604,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:673.320000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[4,"XYZ",202,583,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:645.730000px;width:400.900000px;height:27.590000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[5,"XYZ",188,583,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:618.130000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[7,"XYZ",111,594,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:590.530000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[8,"XYZ",111,728,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:562.930000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[11,"XYZ",111,93,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:535.340000px;width:400.900000px;height:27.590000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[13,"XYZ",111,314,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:507.740000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[16,"XYZ",111,728,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:480.140000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[17,"XYZ",111,714,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:452.540000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[18,"XYZ",111,614,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:424.950000px;width:400.900000px;height:27.590000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[18,"XYZ",111,573,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:397.350000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[21,"XYZ",111,666,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:369.750000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[21,"XYZ",111,576,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:342.150000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[21,"XYZ",111,277,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:314.560000px;width:400.900000px;height:27.590000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[22,"XYZ",111,397,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:286.960000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[22,"XYZ",111,369,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:259.360000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[22,"XYZ",111,250,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:231.760000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[23,"XYZ",111,618,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:204.160000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[23,"XYZ",111,528,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:176.570000px;width:400.900000px;height:27.590000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[23,"XYZ",111,443,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:148.970000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[23,"XYZ",111,357,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:121.370000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[26,"XYZ",111,700,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:93.774000px;width:400.900000px;height:27.596000px;background-color:rgba(255,255,255,0.000001);"></div></a></div><div class="pi" data-data="{"ctm":[1.000000,0.000000,0.000000,1.000000,0.000000,0.000000]}"></div></div> <div id="pf9" class="pf w0 h0" data-page-no="9"><div class="pc pc9 w0 h0"><img fetchpriority="low" loading="lazy" class="bi x31 yd7 wf h1e" alt="" src="https://files.passeidireto.com/087f2c58-d0e9-49b5-908e-12081d1a45c0/bg9.png"><div class="t m0 x17 h2 y1 ff1 fs0 fc0 sc0 ls6 ws6"><span class="fc1 sc0">IX</span><span class="blank"> </span><span class="ls0 ws2"><span class="fc1 sc0"> </span></span></div><div class="t m0 x2 h2 y2 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 yb4 ff1 fs0 fc0 sc0 ls0 ws2">MARCO TEÓRICO <span class="blank _18"></span>.............................................................................................. 10<span class="ff5 fs7"> </span></div><div class="t m0 x3 h2 y94 ff1 fs0 fc0 sc0 ls0 ws5">1.1.<span class="ff5 fs7 lsd ws2"> </span><span class="ws2">Gestiónn Talento Humano <span class="blank _19"></span>......................................................................... <span class="blank _19"></span>10<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 yd8 ff1 fs0 fc0 sc0 ls0 ws5">1.2.<span class="ff5 fs7 lsd ws2"> </span><span class="ws2">Formación y Capacitación del Talento humano......................................... 12<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 yd9 ff1 fs0 fc0 sc0 ls0 ws5">1.3.<span class="ff5 fs7 lsd ws2"> </span><span class="ws2">Factor Humano <span class="blank _18"></span>........................................................................................... 13<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 yda ff1 fs0 fc0 sc0 ls0 ws5">1.4.<span class="ff5 fs7 lsd ws2"> </span><span class="ws2">Importancia de la Administración del Talento Humano <span class="blank _16"></span>............................<span class="blank _0"> </span> <span class="blank _4"></span>14<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 ydb ff1 fs0 fc0 sc0 ls0 ws5">1.5.<span class="ff5 fs7 lsd ws2"> </span><span class="ws2">Competencias <span class="blank _17"></span>............................................................................................. 15<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 ydc ff1 fs0 fc0 sc0 ls0 ws5">1.6.<span class="ff5 fs7 lsd ws2"> </span><span class="ws2">Experiencia <span class="blank _14"></span>................................................................................................. 16<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 ydd ff1 fs0 fc0 sc0 ls0 ws5">1.7.<span class="ff5 fs7 lsd ws2"> </span><span class="ws2">Comunicación <span class="blank _19"></span>............................................................................................ 17<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 yde ff1 fs0 fc0 sc0 ls0 ws5">1.8.<span class="ff5 fs7 lsd ws2"> </span><span class="ws2">La calidad <span class="blank _16"></span>................................................................................................... 18<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 ydf ff1 fs0 fc0 sc0 ls0 ws5">1.9.<span class="ff5 fs7 lsd ws2"> </span><span class="ws2">Enfoque de calidad <span class="blank _16"></span>..................................................................................... <span class="blank _19"></span>20<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 ye0 ff1 fs0 fc0 sc0 ls0 ws5">1.10.<span class="ff5 fs7 lse ws2"> </span><span class="ws2">Mejora Continua de Calidad <span class="blank _14"></span>................................................................... 22<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 ye1 ff1 fs0 fc0 sc0 ls0 ws5">1.11.<span class="ff5 fs7 lse ws2"> </span><span class="ws2">Servicio <span class="blank _18"></span>................................................................................................... 22<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 ye2 ff1 fs0 fc0 sc0 ls0 ws5">1.11.1.<span class="ff5 fs7 lsf ws2"> </span><span class="ws2">Características de Servicio <span class="blank _18"></span>.................................................................. 23<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 ye3 ff1 fs0 fc0 sc0 ls0 ws5">1.11.2.<span class="ff5 fs7 lsf ws2"> </span><span class="ws2">Clasificación de servicios <span class="blank _19"></span>................................................................... <span class="blank _19"></span>24<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 ye4 ff1 fs0 fc0 sc0 ls0 ws5">1.11.3.<span class="ff5 fs7 lsf ws2"> </span><span class="ws2">Servicios Públicos <span class="blank _18"></span>............................................................................... 26<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 ye5 ff1 fs0 fc0 sc0 ls0 ws5">1.11.4.<span class="ff5 fs7 lsf ws2"> </span><span class="ws2">Características de los Servicios Públicos <span class="blank _18"></span>............................................ 26<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 ye6 ff1 fs0 fc0 sc0 ls0 ws5">1.12.<span class="ff5 fs7 lse ws2"> </span><span class="ws2">Marco Conceptual <span class="blank _19"></span>.................................................................................. 27<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 ye7 ff1 fs0 fc0 sc0 ls0 ws5">1.12.1.<span class="ff5 fs7 lsf ws2"> </span><span class="ws2">Definición de Calidad <span class="blank _17"></span>......................................................................... 27<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 ye8 ff1 fs0 fc0 sc0 ls0 ws5">1.12.2.<span class="ff5 fs7 lsf ws2"> </span><span class="ws2">Definición de Gestión <span class="blank _17"></span>......................................................................... 28<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 ye9 ff1 fs0 fc0 sc0 ls0 ws5">1.12.3.<span class="ff5 fs7 lsf ws2"> </span><span class="ws2">Definición de Talento Humano........................................................... 28<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 yea ff1 fs0 fc0 sc0 ls0 ws5">1.12.4.<span class="ff5 fs7 lsf ws2"> </span><span class="ws2">Definición de Administración Pública <span class="blank _14"></span>................................................ 29<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 yeb ff1 fs0 fc0 sc0 ls0 ws5">1.12.5.<span class="ff5 fs7 lsf ws2"> </span><span class="ws2">Definición de Atención Primaria <span class="blank _17"></span>....................................................... 29<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 yec ff1 fs0 fc0 sc0 ls0 ws5">1.12.6.<span class="ff5 fs7 lsf ws2"> </span><span class="ws2">Comunicación <span class="blank _17"></span>..................................................................................... 29<span class="ff5 fs7"> </span></span></div><div class="c x35 yee w5 h17"><div class="t m0 x1c h2 y5a ff1 fs0 fc0 sc0 ls0 ws2">IX </div></div><a class="l" data-dest-detail="[26,"XYZ",257,651,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:700.920000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[26,"XYZ",111,603,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:673.320000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[28,"XYZ",111,662,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:645.730000px;width:400.900000px;height:27.590000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[29,"XYZ",111,645,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:618.130000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[30,"XYZ",111,443,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:590.530000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[31,"XYZ",111,342,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:562.930000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[32,"XYZ",111,368,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:535.340000px;width:400.900000px;height:27.590000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[33,"XYZ",111,390,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:507.740000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[34,"XYZ",111,458,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:480.140000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[36,"XYZ",111,471,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:452.540000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[38,"XYZ",111,728,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:424.950000px;width:400.900000px;height:27.590000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[38,"XYZ",111,243,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:397.350000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[39,"XYZ",111,613,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:369.750000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[40,"XYZ",111,297,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:342.150000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[42,"XYZ",111,407,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:314.560000px;width:400.900000px;height:27.590000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[42,"XYZ",111,267,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:286.960000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[43,"XYZ",111,450,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:259.360000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[43,"XYZ",111,392,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:231.760000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[44,"XYZ",111,432,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:204.160000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[44,"XYZ",149,182,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:176.570000px;width:400.900000px;height:27.590000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[45,"XYZ",111,728,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:148.970000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[45,"XYZ",111,597,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:121.370000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[45,"XYZ",111,452,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:93.774000px;width:400.900000px;height:27.596000px;background-color:rgba(255,255,255,0.000001);"></div></a></div><div class="pi" data-data="{"ctm":[1.000000,0.000000,0.000000,1.000000,0.000000,0.000000]}"></div></div> <div id="pfa" class="pf w0 h0" data-page-no="a"><div class="pc pca w0 h0"><img fetchpriority="low" loading="lazy" class="bi x31 yd7 w10 h1f" alt="" src="https://files.passeidireto.com/087f2c58-d0e9-49b5-908e-12081d1a45c0/bga.png"><div class="t m0 x14 h2 y1 ff1 fs0 fc0 sc0 ls0 ws2"><span class="fc1 sc0">X</span><span class="fc1 sc0"> </span></div><div class="t m0 x2 h2 y2 ff1 fs0 fc0 sc0 ls0 ws2"> </div><div class="t m0 x3 h2 yb4 ff1 fs0 fc0 sc0 ls0 ws5">1.12.7.<span class="ff5 fs7 lsf ws2"> </span><span class="ws2">Competencias <span class="blank _18"></span>...................................................................................... 29<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 y94 ff1 fs0 fc0 sc0 ls0 ws5">1.12.8.<span class="ff5 fs7 lsf ws2"> </span><span class="ws2">Experiencia <span class="blank _19"></span>......................................................................................... <span class="blank _19"></span>30<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 yd8 ff1 fs0 fc0 sc0 ls0 ws5">1.13.<span class="ff5 fs7 lse ws2"> </span><span class="ws2">Marco legal <span class="blank _16"></span>............................................................................................. <span class="blank _19"></span>30<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 yd9 ff1 fs0 fc0 sc0 ls0 ws5">1.13.1.<span class="ff5 fs7 lsf ws2"> </span><span class="ws2">Constitución del Ecuador <span class="blank _18"></span>.................................................................... 30<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 yda ff1 fs0 fc0 sc0 ls0 ws5">1.13.2.<span class="ff5 fs7 lsf ws2"> </span><span class="ws2">Ley Orgánica del Servidor Público <span class="blank _14"></span>.................................................... 32<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 ydb ff1 fs0 fc0 sc0 ls0 ws2">CAPÍTULO II <span class="blank _19"></span>....................................................................................................... <span class="blank _19"></span>40<span class="ff5 fs7"> </span></div><div class="t m0 x3 h2 ydc ff1 fs0 fc0 sc0 ls0 ws2">METODOLOGÍA <span class="blank _15"></span>................................................................................................. 40<span class="ff5 fs7"> </span></div><div class="t m0 x3 h2 ydd ff1 fs0 fc0 sc0 ls0 ws5">2.1.<span class="ff5 fs7 lsd ws2"> </span><span class="ws2">Tipo de Investigación <span class="blank _16"></span>................................................................................. <span class="blank _19"></span>40<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 yde ff1 fs0 fc0 sc0 ls0 ws5">2.1.1<span class="ff5 fs7 lse ws2"> </span><span class="ws2">Investigación descriptiva <span class="blank _16"></span>........................................................................ 40<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 ydf ff1 fs0 fc0 sc0 ls0 ws5">2.2.<span class="ff5 fs7 lsd ws2"> </span><span class="ws2">Métodos de investigación <span class="blank _14"></span>........................................................................... 41<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 ye0 ff1 fs0 fc0 sc0 ls0 ws5">2.3.<span class="ff5 fs7 lsd ws2"> </span><span class="ws2">Técnicas de investigación <span class="blank _19"></span>.......................................................................... 41<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 ye1 ff1 fs0 fc0 sc0 ls0 ws5">2.4.<span class="ff5 fs7 lsd ws2"> </span><span class="ws2">Población y Muestra <span class="blank _14"></span>................................................................................... 42<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 ye2 ff1 fs0 fc0 sc0 ls0 ws5">2.5.<span class="ff5 fs7 lsd ws2"> </span><span class="ws2">Etapas de la Iinvestigación <span class="blank _18"></span>......................................................................... 44<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 ye3 ff1 fs0 fc0 sc0 ls0 ws2">CAPÍTULO III <span class="blank _16"></span>...................................................................................................... 45<span class="ff5 fs7"> </span></div><div class="t m0 x3 h2 ye4 ff1 fs0 fc0 sc0 ls0 ws2">ANÁLISIS E INTERPRETACIÓN DE DATOS <span class="blank _15"></span>................................................. 45<span class="ff5 fs7"> </span></div><div class="t m0 x3 h2 ye5 ff1 fs0 fc0 sc0 ls0 ws2">3.1. Resultados de encuesta dirigida a los usuarios <span class="blank _19"></span>.............................................. 46<span class="ff5 fs7"> </span></div><div class="t m0 x3 h2 ye6 ff1 fs0 fc0 sc0 ls0 ws5">3.2.<span class="ff5 fs7 lsd ws2"> </span><span class="ws2">Resultados de Encuesta Dirigida al Personal Administrativo <span class="blank _18"></span>.................... 56<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 ye7 ff1 fs0 fc0 sc0 ls0 ws5">3.3.<span class="ff5 fs7 lsd ws2"> </span><span class="ws2">Sistematización de la Entrevista ................................................................ 66<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 ye8 ff1 fs0 fc0 sc0 ls0 ws5">3.4.<span class="ff5 fs7 lsd ws2"> </span><span class="ws2">Resultados de Visita In Situ <span class="blank _17"></span>....................................................................... 67<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 ye9 ff1 fs0 fc0 sc0 ls0 ws5">3.4.1.<span class="ff5 fs7 ls10 ws2"> </span><span class="ws2">Flujograma de procesos para a<span class="blank _4"></span>tención al paciente <span class="blank _19"></span>................................. <span class="blank _19"></span>67<span class="ff5 fs7"> </span></span></div><div class="t m0 x3 h2 yea ff1 fs0 fc0 sc0 ls0 ws2">Comprobación de Hipótesis <span class="blank _17"></span>.................................................................................. 68<span class="ff5 fs7"> </span></div><div class="t m0 x3 h2 yeb ff1 fs0 fc0 sc0 ls0 ws2">Conclusiones <span class="blank _15"></span>......................................................................................................... 73<span class="ff5 fs7"> </span></div><div class="t m0 x3 h2 yec ff1 fs0 fc0 sc0 ls0 ws5">3.5.<span class="ff5 fs7 lsd ws2"> </span><span class="ws2">Recomendaciones <span class="blank _14"></span>....................................................................................... 74<span class="ff5 fs7"> </span></span></div><div class="c x31 yef w5 h11"><div class="t m0 x23 h2 y5a ff1 fs0 fc0 sc0 ls0 ws2">X </div></div><a class="l" data-dest-detail="[45,"XYZ",111,194,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:700.920000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[46,"XYZ",111,540,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:673.320000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[46,"XYZ",111,405,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:645.730000px;width:400.900000px;height:27.590000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[46,"XYZ",111,368,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:618.130000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[48,"XYZ",111,493,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:590.530000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[56,"XYZ",111,700,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:562.930000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[56,"XYZ",111,645,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:535.340000px;width:400.900000px;height:27.590000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[56,"XYZ",111,607,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:507.740000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[56,"XYZ",111,516,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:480.140000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[57,"XYZ",111,728,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:452.540000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[57,"XYZ",111,583,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:424.950000px;width:400.900000px;height:27.590000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[58,"XYZ",111,728,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:397.350000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[60,"XYZ",111,592,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:369.750000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[61,"XYZ",111,707,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:342.150000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[61,"XYZ",111,659,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:314.560000px;width:400.900000px;height:27.590000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[62,"XYZ",111,728,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:286.960000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[72,"XYZ",111,728,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:259.360000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[82,"XYZ",111,728,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:231.760000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[83,"XYZ",111,728,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:204.160000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[83,"XYZ",111,469,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:176.570000px;width:400.900000px;height:27.590000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[84,"XYZ",111,728,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:148.970000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[89,"XYZ",111,728,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:121.370000px;width:400.900000px;height:27.600000px;background-color:rgba(255,255,255,0.000001);"></div></a><a class="l" data-dest-detail="[90,"XYZ",111,728,null]"><div class="d m1" style="border-style:none;position:absolute;left:111.150000px;bottom:93.774000px;width:400.900000px;height:27.596000px;background-color:rgba(255,255,255,0.000001);"></div></a></div><div class="pi" data-data="{"ctm":[1.000000,0.000000,0.000000,1.000000,0.000000,0.000000]}"></div></div>
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